Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage property services, ensuring high-quality delivery and compliance across various projects.
- Company: Join Churchill Estates Management, a leader in retirement living property management.
- Benefits: Enjoy a competitive salary, company car, private medical cover, and birthday off.
- Why this job: Be part of a passionate team enhancing retirement lifestyles while developing your career.
- Qualifications: GCSEs in Maths and English, strong IT skills, and experience in facilities management preferred.
- Other info: Field-based role with travel in South East; must have a valid UK driving licence.
The predicted salary is between 36000 - 60000 £ per year.
Location: Field based, with frequent travel to sites in the South East. Ideal location for our candidate will be South London.
Hours: 37 per week, Monday to Friday.
Package: Competitive salary, Company car or cash for car allowance, plus excellent Colleague benefits.
Churchill Estates Management (CEM) is a leading property management company specialising in independent retirement living. Under the direction of our new Property Services Director, we are now recruiting for an Assistant Field Service Manager to join the team.
About the role
The Assistant Field Service Manager (property services) is responsible for the delivery of works to the CEM property portfolio, ensuring high standards of quality are delivered and maintained to our developments and assets. Successfully delivered work programmes may relate to fire works, warden call systems, asset replacement, building improvement, and major works (Section 20’s) from the point of handover throughout the development lifecycle.
Main responsibilities:
- Oversee contractor attendance and performance for planned and reactive works and projects.
- Seek and act on feedback from colleagues, taking a proactive approach to the review and management of external contractors and suppliers.
- Ensure maintenance and compliance activities are delivered efficiently, safely, and completed within agreed SLAs, ensuring that legislative requirements are met.
- Communicate effectively with Operational teams during the various stages of works that are being carried out, demonstrating exceptional stakeholder management and a supportive approach to help minimise disruption to colleagues and customers.
- Being the escalation point for complex repair issues and building defects.
- Feed into reporting to the business on key areas of success and steps for improvement.
- Check and authorise invoices and payments to suppliers and subcontractors.
- Work closely with the Building Surveyors and Property Services team to ensure the right solution is being delivered.
Working hours are Monday to Thursday 09:00 to 17:30 and Friday, 09:00 to 17:00.
About you
Our new Assistant Field Service Manager will demonstrate extensive knowledge and understanding of facilities management or site management environments. It would be advantageous to have overseen major and remedial works within a residential development setting, with previous experience of managing contractors and service level agreements.
You will be educated to GSCE level C/5 in Maths and English, with good IT skills in MS Office, able to embrace new technologies. Your personal attributes will show that you are highly self-motivated with excellent communication and problem solving skills. You will enjoy working in a fast-paced environment, able to juggle multiple workloads, whilst working to deadlines and remaining calm under pressure. A valid UK driving licence is essential to carry out this role.
Your rewards:
- Cash for car or company car.
- Mileage and expenses reimbursed.
- Day off on your birthday.
- Private medical cover.
- Health Screening.
- Life Assurance.
- Eye Care vouchers.
- Colleague, Client and Land Introduction incentives.
- Charity fund matching through Churchill Foundation.
About us
Churchill Estates Management is a wholly owned subsidiary of Churchill Retirement Plc. The business has grown year on year since launching in 2006 and we now manage more than 220 retirement developments, 9,000 apartments, supporting over 11,000 retired people nationally. Our Head Office, based in Ringwood, provides vital centralised services in support of our retirement developments who in turn are supported by a team of experienced Regional and Area Managers, right across the UK. Our service is about so much more than simply buildings and facilities management, we provide an enhanced lifestyle for our homeowners in their retirement. You will find all Colleagues of CEM extremely passionate about this, and we go above and beyond to ensure our customers enjoy their retirement, and their loved ones have peace of mind. We are an ambitious and innovative company who have a clear growth strategy for the years ahead. Our Vision is to be the best property management company in the UK.
Field Services Manager Property Services employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Manager Property Services
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Assistant Field Service Manager role. Understanding the nuances of overseeing contractor performance and managing compliance activities will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience in retirement living. Engaging with industry contacts can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've managed multiple workloads in previous roles. The ability to remain calm under pressure is crucial for this position, so be ready to share relevant examples.
✨Tip Number 4
Research Churchill Estates Management and their approach to enhancing the lifestyle of homeowners. Showing a genuine interest in their mission and values during interviews can set you apart from other candidates.
We think you need these skills to ace Field Services Manager Property Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management or site management. Emphasise any previous roles where you managed contractors or worked on major and remedial works within residential settings.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with your skills and experiences, particularly around stakeholder management and compliance activities.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully navigated complex repair issues or building defects in past roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.
Highlight Relevant Qualifications: Ensure you mention your GCSE qualifications in Maths and English, as well as your IT skills in MS Office. If you have any additional certifications related to property management or facilities management, include those too.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience in facilities management or site management. Discuss specific projects where you oversaw major works and how you managed contractors effectively.
✨Demonstrate Communication Skills
Since the role requires exceptional stakeholder management, prepare examples of how you've communicated with teams during complex projects. Be ready to discuss how you minimised disruption for colleagues and customers.
✨Prepare for Technical Questions
Brush up on your knowledge of compliance activities and maintenance standards. Expect questions about legislative requirements and how you've ensured they were met in past roles.
✨Emphasise Problem-Solving Abilities
Be prepared to discuss challenging situations you've faced in previous roles, particularly regarding complex repair issues. Highlight your approach to problem-solving and how you escalated issues when necessary.
