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- Tasks: Manage property maintenance and deliver top-notch customer service to residents.
- Company: Leading retirement accommodation provider in Epsom with a focus on community.
- Benefits: 24 days annual leave, bank holidays, life assurance, and professional development.
- Why this job: Make a difference in residents' lives while enjoying a supportive work environment.
- Qualifications: Strong background in administration and customer service, with a passion for people.
- Other info: Great opportunity for career growth in a rewarding sector.
The predicted salary is between 28800 - 43200 £ per year.
A leading retirement accommodation provider in Epsom is seeking a Lodge Manager. This role involves managing the property's maintenance and providing excellent customer service to residents. Ideal candidates will have a strong background in administration, customer service, and a passion for people.
The position offers 24 days of annual leave plus bank holidays, life assurance, and professional development opportunities.
Resident Lodge Manager – Retirement Living in Epsom employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Lodge Manager – Retirement Living in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the retirement living sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that Lodge Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to show that you’re not just a fit for the role, but also for the culture. Tailor your answers to reflect your passion for customer service and people!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. We can’t stress enough how important it is to articulate your experience in administration and customer service confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Resident Lodge Manager – Retirement Living in Epsom
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your love for helping others shine through. We want to see how you connect with residents and create a welcoming environment.
Highlight Relevant Experience: Make sure to showcase your background in administration and customer service. We’re looking for examples that demonstrate your skills and how they relate to the Lodge Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the retirement accommodation provider. Understand their values, mission, and what sets them apart in Epsom. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Lodge Manager, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers or resolved conflicts effectively. This will demonstrate your passion for people and your ability to create a welcoming environment for residents.
✨Highlight Your Administrative Experience
Since the role involves managing property maintenance and administration, be ready to discuss your relevant experience. Bring up specific tools or systems you've used in the past to manage tasks efficiently. This will reassure the interviewers that you have the organisational skills needed for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
