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- Tasks: Oversee retirement housing developments, ensuring exceptional customer service and effective management.
- Company: Join Churchill Estates Management, a progressive leader in retirement living.
- Benefits: Competitive salary, company car, healthcare, and generous annual leave.
- Why this job: Make a real difference in the lives of retirees while developing your management skills.
- Qualifications: Proven management experience and excellent communication skills required.
- Other info: Flexible working with extensive travel across the Midlands and opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Area Manager within the Midlands area to oversee a number of independent retirement housing developments, ensuring we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability.
You will undertake regular visits within your region, developing customer relationships with external landlords and residents whilst supporting your team of Lodge Managers. Other duties will include controlling expenditure, producing budgets and accounts for presentation to the lessees, negotiating with contractors and overseeing their performance.
You will support your team’s professional development by encouraging both individual and team development, carry out regular performance reviews, lead on recruitment processes and support individuals in their understanding of the company values and the required level of service to achieve a consistently high standard.
The role is based from home with extensive travel across the Midlands region. The hours of work are 9.00am – 5.30pm, Monday to Thursday and 9.00am – 5.00pm on Fridays.
With proven management experience, you will be confident, friendly, possess excellent communication skills and enjoy working with numerical data. You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will be extremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities.
You will demonstrate excellent IT skills with good experience of MS Office applications. It is advantageous in this role to have a good working knowledge of leasehold property management and building structures in order to resolve any building defects and arrange contractors when necessary. Ideally, you will hold a recognised property management qualification with membership of RICS or IRPM with proven experience in the property management industry. To carry out this essential role, you will require a full UK Driving Licence.
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8000 apartments, providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust / Openness / Respect / Communication / Honesty
How you will be rewarded:
- Competitive salary
- Annual leave entitlement of 24 days + Bank Holidays
- Company car or cash for car allowance
- BUPA Healthcare
- Day off for your birthday
- Company pension contribution
- Life assurance
- Professional development
- Colleague Introduction reward scheme
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today!
Area Manager in Birmingham employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Birmingham
✨Network Like a Pro
Get out there and connect with people in the industry! Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Churchill Estates Management. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance for an interview or a casual chat, make sure to highlight your management experience and problem-solving skills. Use real-life examples to demonstrate how you've handled challenges in the past, especially in property management.
✨Research the Company
Before any meeting, do your homework on Churchill Estates Management. Understand their values, recent projects, and what makes them tick. This will not only impress them but also help you tailor your conversation to show how you fit into their culture.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and being part of our success story.
We think you need these skills to ace Area Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Manager role. Highlight your management experience, customer service skills, and any relevant qualifications to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about property management and how your values align with ours. Don’t forget to mention specific examples of your achievements!
Showcase Your Communication Skills: Since this role involves building relationships with various stakeholders, make sure your application demonstrates your excellent communication skills. Use clear and concise language, and don’t shy away from showing your friendly personality!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know Your Numbers
As an Area Manager, you'll be dealing with budgets and accounts regularly. Brush up on your numerical skills and be prepared to discuss how you've managed budgets in the past. Bring examples of how you’ve controlled expenditure and achieved profitability.
✨Showcase Your People Skills
This role involves developing relationships with landlords, residents, and your team. Be ready to share specific instances where you've successfully handled conflict or built strong relationships. Highlight your communication skills and how they align with the company's values of Trust, Openness, Respect, Communication, and Honesty.
✨Demonstrate Your Organisational Skills
With extensive travel and multiple tasks to juggle, it’s crucial to show that you can stay organised. Prepare to discuss your time management strategies and how you prioritise tasks. Consider sharing a situation where your organisational skills led to a successful outcome.
✨Familiarise Yourself with Property Management
Having a good working knowledge of leasehold property management is advantageous. Brush up on relevant terminology and be ready to discuss any experience you have with building structures and resolving defects. If you hold any property management qualifications, make sure to mention them!
