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- Tasks: Manage retirement lodges, ensuring a happy and fulfilling lifestyle for residents.
- Company: Join Churchill Estates Management, a progressive leader in retirement living.
- Benefits: Earn ÂŁ11.53 per hour, mileage reimbursement, and enjoy flexible working hours.
- Why this job: Make a positive impact on the lives of retired individuals while gaining valuable experience.
- Qualifications: Friendly personality, computer literacy, and experience in customer service or property management.
- Other info: Be part of a growing team with ambitious plans and excellent career opportunities.
The predicted salary is between 11 - 12 ÂŁ per hour.
Location: Essex, with essential travel to various retirement Lodges/developments in the area.
Pay rate: ÂŁ11.53 per hour, plus mileage reimbursed.
Contract: Hours offered on an 'as and when required' basis (zero hours contract).
About the role
It’s exciting times at Churchill Estates Management and due to our growth, we are looking for compassionate Relief Lodge Managers for our retirement developments in the region. You’ll cover the absences of permanent Lodge Managers on an “as and when” basis at Lodges within reasonable travelling distance for you. Managing both the maintenance of the property and providing a first-class service to Owners, you’ll be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for Owners. Based at a central desk within the development, you’ll be a visible and reassuring presence, while administering the office and arranging contractors to maintain the building. From facilitating social events to supporting the sales team with customer viewings you’ll play a key role in the business and liaise with a range of departments and external contacts.
About you
It’s important that you understand our customers and have a desire to make a positive difference. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people and socialising. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments. Despite the high levels of social contact, you’ll also be happy working independently on your own initiative. To support with the organisation of events and administer the maintenance of the site, you’ll be computer literate with previous experience of using Outlook. Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust / Openness / Respect / Communication / Honesty.
How you’ll be rewarded
- Mileage reimbursed
- Subsistence allowance should an overnight stay be required
- Annual holiday calculation based on annual entitlement of 24 days
Relief Lodge Manager in Basildon employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Lodge Manager in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management and hospitality sectors. You never know who might have a lead on a Relief Lodge Manager position or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Contact local retirement lodges directly and express your interest in relief management roles. A friendly chat can go a long way!
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your outgoing and friendly nature shine through. They’re looking for someone who can connect with Owners and create a positive atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a growing team that values trust, openness, and communication—just like you!
We think you need these skills to ace Relief Lodge Manager in Basildon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and why you love working with others.
Tailor Your Experience: Make sure to highlight any relevant experience you have in property management, customer service, or hospitality. We’re looking for candidates who understand our customers and can make a positive difference in their lives, so connect your past roles to the responsibilities of the Relief Lodge Manager.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Churchill Estates Management.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Churchill Estates Management's values: Trust, Openness, Respect, Communication, and Honesty. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your People Skills
As a Relief Lodge Manager, you'll be interacting with a variety of people. During the interview, highlight your outgoing personality and any relevant experience in customer service or hospitality. Share stories that illustrate your ability to connect with others and create a positive environment for residents.
✨Demonstrate Initiative and Independence
Since this role requires you to work independently, be prepared to discuss situations where you've successfully taken the initiative. Provide examples of how you've managed tasks on your own, especially in previous roles related to property management or care work.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations, such as organising events or managing maintenance issues. Think through potential scenarios you might face as a Relief Lodge Manager and prepare thoughtful responses that showcase your problem-solving skills and ability to prioritise tasks effectively.
