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- Tasks: Lead and manage retirement housing developments while ensuring exceptional customer service.
- Company: Join Churchill Estates Management, a leading agent in retirement living with over 220 developments nationwide.
- Benefits: Enjoy a competitive salary, company car, 25 days annual leave, and BUPA healthcare.
- Why this job: Be part of a growing team that values trust, respect, and communication while making a positive impact.
- Qualifications: Proven property management experience and excellent communication skills are essential; RICS or IRPM membership preferred.
- Other info: This role offers flexibility with home-based work and extensive travel across the region.
The predicted salary is between 36000 - 60000 £ per year.
Locations: Preferably based in or around Derby, to cover areas including Northampton, Nottingham, Yorkshire, Lincolnshire - flexibility to travel is essential.
Contract / Hours: Permanent position, 37 hours per week.
Package: Competitive salary, company car or car allowance with excellent Colleague benefits.
About the role:
Due to exciting growth plans, Churchill Estates Management are recruiting for an Area Manager to oversee a number of independent retirement housing developments in the North, including areas such as Derbyshire, Northampton, Nottingham, Yorkshire and Lincolnshire. The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability.
The Area Manager will undertake regular visits to sites in their region, maintaining customer relationships with external landlords and Homeowners, whilst supporting and developing a team of Lodge Managers - these are our colleagues on site who co-ordinate day-to-day activities including maintenance, health & safety and events. The Area Manager will also take direct responsibility for the property management of a selection of retirement bungalows. In all, there are 11 sites to manage across the region.
The Area Manager supports their team's professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard. Other duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners - the Leaseholders - negotiating with contractors and overseeing performance.
The Area Manager will build internal relationships with our support teams based at Head Office in Ringwood, Hampshire. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20's) and Human Resources. This role is based from home, with extensive travel across the region. There will be occasions when visits to our Head Office will be required. The hours of work are 9.00am - 5.30pm, Monday to Thursday and 9.00am - 5.00pm on Fridays.
About you:
Our new Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM, preferably with experience of the leasehold retirement sector. With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy. You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will be extremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities. You will demonstrate excellent IT skills with sound knowledge of MS Office applications. To carry out this essential role, you will require a full UK Driving Licence and it would be preferable to be based in or around Derby for ease of travel.
How you will be rewarded:
- Competitive salary
- Company car or cash for car allowance
- Annual leave entitlement of 25 days, plus Bank Holidays
- Day off for your birthday
- BUPA Healthcare
- Company pension contribution
- Life assurance
- Professional development and training academy resources
- Incentive schemes for the referral of new colleagues, clients, land and management opportunities, subject to terms and conditions
- Professional memberships reimbursed
- Employee assistance programme
- Reward card
About us:
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty. We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today!
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Area Manager in Derby employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Derby
✨Tip Number 1
Familiarise yourself with the retirement housing sector, especially leasehold management. Understanding the unique challenges and needs of this demographic will help you stand out during interviews.
✨Tip Number 2
Network with professionals in property management and retirement living. Attend local industry events or join relevant online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in the past. Be prepared to discuss specific situations where you resolved conflicts or improved team performance.
✨Tip Number 4
Research Churchill Estates Management thoroughly. Understand their values and recent developments, so you can align your answers with their mission and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Area Manager in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and people management. Emphasise any qualifications you have, especially if they relate to the leasehold retirement sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company values. Mention specific examples from your past experiences that demonstrate your ability to manage teams and deliver exceptional customer service.
Highlight Your Skills: In your application, clearly outline your IT skills, particularly with MS Office applications, and your ability to handle conflict and problem-solve. These are key attributes for the Area Manager position.
Showcase Your Flexibility: Since the role requires extensive travel, mention your willingness to travel and your organisational skills. Provide examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know the Company Values
Familiarise yourself with Churchill Estates Management's values: Trust, Openness, Respect, Communication, and Honesty. Be prepared to discuss how you embody these values in your previous roles, as they are crucial for the company culture.
✨Demonstrate Your Property Management Knowledge
Since the role requires a proven working knowledge of property management, be ready to share specific examples from your experience. Highlight any qualifications you hold, especially if they relate to the leasehold retirement sector.
✨Showcase Your People Management Skills
As an Area Manager, you'll be leading a dispersed team. Prepare to discuss your approach to managing and developing team members, including how you handle performance reviews and recruitment processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and conflict management skills. Think of scenarios where you've successfully navigated challenges in property management or team dynamics, and be ready to share those stories.
