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- Tasks: Oversee retirement housing developments and ensure exceptional customer service.
- Company: Join Churchill Estates Management, a progressive leader in retirement living.
- Benefits: Competitive salary, company car, healthcare, and generous annual leave.
- Why this job: Make a real difference in the lives of retirees while developing your career.
- Qualifications: Experience in property management and strong people skills required.
- Other info: Flexible working with opportunities for professional development and growth.
The predicted salary is between 36000 - 60000 £ per year.
Churchill Estates Management are recruiting for an Area Manager based in the West Midlands area to oversee a number of independent retirement housing developments in Warwickshire and Worcestershire. The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability.
The Area Manager will undertake regular visits to sites in their region, maintaining customer relationships with external landlords and Homeowners, whilst supporting and developing a team of Lodge Managers - these are our colleagues on site who co-ordinate day-to-day activities including maintenance, health & safety and events.
Duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners - the Leaseholders - negotiating with contractors and overseeing performance. The Area Manager supports their team’s professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard.
The Area Manager will build internal relationships with our support teams based at our Ringwood Head Office. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20's) and Human Resources. The role is based from home with extensive travel across the region and to the Head Office in Ringwood. The hours of work are 9.00am – 5.30pm, Monday to Thursday and 9.00am – 5.00pm on Fridays.
Our new Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM and preferably experience of the leasehold retirement sector. With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy.
You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will be extremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities. You will demonstrate excellent IT skills with sound knowledge of MS Office applications. To carry out this essential role, you will require a full UK Driving Licence and it would be preferable to be based in Warwickshire or Worcestershire for ease of travel.
How you will be rewarded:
- Competitive salary
- Annual leave entitlement of 25 days, plus Bank Holidays
- Company car or cash for car allowance
- BUPA Healthcare
- Day off for your birthday
- Company pension contribution
- Life assurance
- Professional development
- Introduction reward schemes
- Professional memberships reimbursed
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty. We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today!
Area Manager employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for an Area Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Churchill Estates Management thoroughly. Understand our values, TORCH, and think about how your experience aligns with our mission. This will help you stand out as a candidate who truly gets us.
✨Tip Number 3
Showcase your people management skills! Be ready to discuss specific examples of how you've developed teams and handled conflicts in the past. We love candidates who can demonstrate their ability to lead and inspire others.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Churchill Estates Management.
We think you need these skills to ace Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Highlight your experience in property management and any relevant qualifications. We want to see how your skills align with our values and the specific requirements of the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Area Manager position. Share your passion for customer service and how you’ve successfully managed teams in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the Area Manager role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know Your Stuff
Make sure you brush up on property management principles and the specifics of the retirement sector. Familiarise yourself with Churchill Estates Management's values and how they align with your own experience. This will show that you're not just interested in the role, but also in the company itself.
✨Showcase Your People Skills
As an Area Manager, you'll be leading a team and interacting with various stakeholders. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your communication skills and how you build relationships, as this is key to the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in managing multiple sites and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the company's future plans, team dynamics, or how success is measured in the Area Manager role. This shows your genuine interest and helps you determine if the company is the right fit for you.
