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- Tasks: Oversee retirement housing developments, manage budgets, and support Lodge Managers.
- Company: Join Churchill Estates Management, a leading agent in retirement living accommodation.
- Benefits: Enjoy a competitive salary, company car, 25 days annual leave, and birthday off.
- Why this job: Be part of a growing team focused on exceptional customer service and professional development.
- Qualifications: Experience in property management, excellent communication skills, and a full UK Driving Licence required.
- Other info: Work from home with travel across the West Midlands; embrace our values of Trust, Openness, Respect, Communication, and Honesty.
The predicted salary is between 36000 - 60000 £ per year.
About the role
Churchill Estates Management are recruiting for an Area Manager based in the West Midlands area to oversee a number of independent retirement housing developments in Warwickshire and Worcestershire. The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability.
The Area Manager will undertake regular visits to sites in their region, maintaining customer relationships with external landlords and Homeowners, whilst supporting and developing a team of Lodge Managers – these are our colleagues on site who co-ordinate day-to-day activities including maintenance, health & safety and events.
Duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners – the Leaseholders – negotiating with contractors and overseeing performance.
The Area Manager supports their team’s professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard.
The Area Manager will build internal relationships with our support teams based at our Ringwood Head Office. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20\’s) and Human Resources.
The role is based from home with extensive travel across the region and to the Head Office in Ringwood.
The hours of work are 9.00am – 5.30pm, Monday to Thursday and 9.00am – 5.00pm on Fridays.
About you
Our new Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM and preferably experience of the leasehold retirement sector.
With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy.
You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will be extremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities.
You will demonstrate excellent IT skills with sound knowledge of MS Office applications.
To carry out this essential role, you will require a full UK Driving Licence and it would be preferable to be based in Warwickshire or Worcestershire for ease of travel.
How you will be rewarded
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today!
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Area Manager employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager
✨Tip Number 1
Familiarise yourself with the retirement housing sector, especially leasehold management. Understanding the specific challenges and needs of this demographic will help you stand out during interviews.
✨Tip Number 2
Network with professionals in property management and retirement living. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Area Manager role.
✨Tip Number 3
Prepare to discuss your experience in managing dispersed teams. Highlight specific examples where you've successfully led a team remotely, as this is crucial for the Area Manager position.
✨Tip Number 4
Research Churchill Estates Management's values and recent developments. Being able to articulate how your personal values align with theirs will demonstrate your commitment and fit for the company culture.
We think you need these skills to ace Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and people management. Emphasise any qualifications you have, such as RICS or IRPM membership, and showcase your ability to manage a dispersed team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company values. Mention specific examples of how you've delivered exceptional customer service and managed budgets or performance reviews in previous roles.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to demonstrate your written communication skills.
Highlight Your IT Proficiency: Mention your proficiency with MS Office applications and any other relevant software. This will show that you are well-equipped to handle the administrative aspects of the Area Manager role.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Showcase Your Property Management Knowledge
Make sure to highlight your understanding of property management and building structures during the interview. Be prepared to discuss specific experiences that demonstrate your expertise, especially in the leasehold retirement sector.
✨Demonstrate People Management Skills
As an Area Manager, you'll be leading a dispersed team. Share examples of how you've successfully managed teams in the past, focusing on your ability to motivate, support, and develop colleagues while maintaining strong relationships.
✨Emphasise Communication Abilities
Excellent communication skills are crucial for this role. Prepare to discuss how you handle conflict and build relationships with both internal and external stakeholders. Use specific examples to illustrate your points.
✨Be Organised and Flexible
The role requires managing multiple tasks simultaneously. During the interview, convey your organisational skills and flexibility by sharing strategies you've used to prioritise tasks and adapt to changing circumstances.
