At a Glance
- Tasks: Handle cash transactions, assist guests, and ensure a great gaming experience.
- Company: Exciting gaming and hospitality venue in Oak Grove, Kentucky.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Other info: Dynamic atmosphere with chances to participate in events and promotions.
- Why this job: Join a fun team and interact with guests while working in a lively environment.
- Qualifications: High school diploma and some cashiering experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Oak Grove Racing, Gaming & Hotel (the “Property”) is a newer facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.
JOB SUMMARY
The Cage Cashier is responsible for the redemption of Gaming tickets/TITOs and Sports wagering vouchers, performing Check Cashing/Cash Advance transactions and placing Sports wagers for guests while assuring that guests have a favorable gaming experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
- Responsible for placing Sports wagers as well as redeeming Sports wagering vouchers for cash.
- Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift.
- Ensuring that guests have a favorable gaming experience.
- Keeping cash drawer balanced and impressed.
- Making exchanges with the vault, as necessary.
- Verifying and documenting personal identification information for check and cash advance transactions.
- Completing CTRs, W2Gs, and MTLs.
- Responsible for customer relations.
- Fill in as a Main Banker when necessary.
- Tracking and issuing player cards for new and existing accounts.
- Redeem points from accounts for patrons for cash or prizes.
- Assisting with weekly and large-scale Gaming Tournaments, including registration.
- Greeting guests requiring the explanation of the casino, the handing out of coupon books and issuing Oak Grove Players Cards, handling special coupons, and any other business.
- Ensure the safety and security of guests and Team Members.
- Assist when needed with Promotions & Special Events setup/teardown, executions and announcing.
- Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
- Available to work when needed, including weekends, holidays, and nights.
EDUCATION AND EXPERIENCE
- High School Diploma or equivalent required.
- 6 months of cashiering or banking experience preferred.
- Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is required to circulate throughout the assigned areas, including the smoking area, actively observing players and the functioning of machines.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Cashier, Cage - Swing Shift in Oak Grove employer: Churchill Downs
At Oak Grove Racing, Gaming & Hotel, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and development. Located in the bustling heart of Oak Grove, Kentucky, just minutes from Ft. Campbell and Nashville, our team enjoys competitive benefits, flexible scheduling, and opportunities to engage with a diverse clientele, ensuring every day is both rewarding and dynamic.
StudySmarter Expert Advice🤫
We think this is how you could land Cashier, Cage - Swing Shift in Oak Grove
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Churchill Downs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Churchill Downs
Don't be shy about reaching out to Churchill Downs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cashier, Cage - Swing Shift in Oak Grove
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Churchill Downs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Churchill Downs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
