Bar and Floor Duties
- Customer Service - Greet and serve customers in a friendly and professional manner, ensuring an exceptional experience throughout their visit.
- Bar Operations - Prepare and serve drinks, manage the bar area efficiently, and ensure all drink orders are fulfilled quickly and accurately.
- Floor Management - Assist in overseeing the floor, ensuring tables are clean, orders are taken promptly, and customers are satisfied with their service.
- Health & Safety Compliance - Adhere to all health, safety, and hygiene regulations, ensuring the bar and floor areas are clean and safe for both staff and customers.
- Cash Handling & Transactions - Process customer payments accurately, manage cash registers, and ensure all transactions are recorded correctly.
Required Skills
- Customer Service Excellence - Strong ability to engage with customers, anticipate their needs, and resolve any issues to ensure a positive experience.
- Communication Skills - Clear and effective communication with customers, team members, and management to ensure smooth service and coordination.
- Multi-tasking & Time Management - Ability to juggle multiple tasks, such as serving drinks, taking orders, and ensuring the floor runs smoothly, all while maintaining attention to detail.
- Teamwork & Collaboration - Ability to work well as part of a team, supporting colleagues in both bar and floor areas to provide seamless service.
- Knowledge of Food & Drink - A solid understanding of drink recipes, menu items, and bar equipment, ensuring drinks are prepared correctly and efficiently.
Benefits
- Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
- Employee Assistant Programme
- Extra annual leave days gathered through service
Plus so much more!
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin' Fox and more.
*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.
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Bar and Floor in Glasgow employer: Church On The Hill
Church On The Hill is an attractive employer due to its strong emphasis on customer service training and opportunities for career advancement. Employees benefit from a supportive team culture that fosters collaboration and effective communication. The dynamic working environment allows staff to develop their skills in a fast-paced hospitality setting.
