Product Compliance Specialist in Folkestone

A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible.

Are you passionate about ensuring products meet rigorous GMP and quality standards? Do you thrive in a fast‑paced manufacturing environment where accuracy, collaboration, and problem‑solving are key? We're looking for a Product Compliance Specialist to support GMP activities across our Folkestone Manufacturing Plant and Kingsmead Warehouse. You'll play a vital role in evaluating incoming components and packaging, ensuring finished products meet their specifications, and supporting quality processes for pharmaceuticals, medical devices, and cosmetics.

What You’ll Do

• Support a strong Quality culture within QA Ops and Production.
• Inspect and evaluate components and packaging against approved specifications.
• Release approved materials in SAP and maintain reference samples and artwork files.
• Keep test methods and work instructions up to date.
• Conduct sampling of incoming goods and label rejected pallets collaboratively with Warehouse teams.
• Support Warehouse with quality issues during goods receipt.
• Maintain the line complaint system and ensure timely follow‑ups.
• Provide Certificates of Analysis when required.
• Release finished product in line with GMP standards.
• Investigate and close non‑conformances using Agile.
• Maintain accurate TQM records and ensure compliance with procedures and standards.
• Support GMP adherence through training, collaboration, and inspection.
• Assist with investigations into cosmetic and medical device complaints.
• Work cross‑functionally with Production, Planning, Marketing, and R&D.
• Report monthly RFT metrics and KPIs and support continuous improvement.
• Contribute to the site’s 5S programme.

Skills & Attributes

• Strong attention to detail and data accuracy.
• Proficient in MS Word and Excel.
• Self‑motivated, organised, and able to plan ahead.
• Confident decision‑making using data and analysis.
• Strong cross‑functional communication and relationship-building.
• Flexible, proactive, and positive toward change.

Education & Experience

• Experience in Quality Assurance within a regulated industry (Pharma, Medical Devices, FMCG) desirable but not essential.
• Education in a science or engineering field.
• Knowledge of ISO 22716 and/or ISO 13485 beneficial.

Why Join Us?

You’ll play a key role in bringing innovative, high‑quality products to market—working with passionate teams and making a direct impact on product excellence and customer safety. This role is based at our site based in Folkestone, 5 days in the office, working Monday – Friday, 9am – 5:30pm Monday – Thursday and 9am-4:30pm on a Friday. In return we offer a competitive package, including 24 days annual leave, a pension matched up to 9%, an annual Company performance-related bonus, life assurance cover and membership of a health cash plan.