Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the CRM system and support users in maximising Microsoft Dynamics 365.
- Company: Join Church Army, a supportive organisation making a difference.
- Benefits: Competitive salary, pension scheme, and generous annual leave.
- Other info: Flexible hours and a chance to grow in a meaningful role.
- Why this job: Be the go-to expert and drive impactful engagement with supporters.
- Qualifications: Experience with CRM systems and a passion for training others.
The predicted salary is between 37924 - 37924 £ per year.
The CRM and Systems Lead plays a key role in supporting Church Army's adoption and effective use of Microsoft Dynamics 365. The postholder will take day-to-day ownership of the CRM, acting as the go-to expert for users, maintaining high-quality supporter data, and ensuring data is managed in line with best practice and data protection principles. They will support and train colleagues, building engagement and buy-in to the system, and embedding effective, consistent use across teams. They will also maximise the potential of Dynamics 365 and the accompanying digital marketing platform, Customer Insights, to create accurate supporter segments for effective mail and email campaigns.
Salary: £37,924 per annum (FTE, pro-rata for a part-time role)
Hours: 30-37.5 hours per week (0.8-1 FTE)
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 25 days plus bank holidays (pro-rated for part time). Some days are compulsory leave over Christmas when the office is closed.
Contract: Open-Ended, Permanent
Application Deadline: Friday 29th May 2026
Interview Date: Wednesday 10th June 2026
Next Steps: For more information on the role, you can find the job description and application form on our website.
PLEASE NOTE, WE DO NOT ACCEPT CVs
CRM & Systems Lead in Bradford employer: Church Army
Contact Detail:
Church Army Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Systems Lead in Bradford
✨Tip Number 1
Get to know Microsoft Dynamics 365 inside out! Familiarise yourself with its features and functionalities, so you can confidently showcase your expertise during interviews. We want to see you shine as the go-to expert!
✨Tip Number 2
Practice your training skills! Since you'll be supporting and training colleagues, think of ways to explain complex concepts simply. Maybe even run a mock training session with friends or family to get comfortable.
✨Tip Number 3
Show us your data management skills! Prepare examples of how you've maintained high-quality data in previous roles. We love seeing candidates who understand the importance of data protection and best practices.
✨Tip Number 4
Engage with us through our website! Make sure to apply directly there, as we don’t accept CVs. Tailor your application to highlight your experience with CRM systems and digital marketing platforms like Customer Insights.
We think you need these skills to ace CRM & Systems Lead in Bradford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to thoroughly read the job description. We want to see that you understand the role of CRM & Systems Lead and how your skills align with what we're looking for.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills that match the requirements of the role. Show us why you're the perfect fit!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications.
Apply Through Our Website: Remember, we only accept applications through our website, so make sure to submit your application there. It’s the best way for us to receive your details and keep everything organised!
How to prepare for a job interview at Church Army
✨Know Your CRM Inside Out
Make sure you’re well-versed in Microsoft Dynamics 365. Familiarise yourself with its features and functionalities, especially those relevant to supporter data management. Being able to discuss how you've used similar systems or how you'd approach challenges will show your expertise.
✨Showcase Your Training Skills
Since the role involves training colleagues, think of examples where you've successfully trained others or built engagement around a system. Prepare to discuss your approach to making complex information accessible and engaging for different users.
✨Understand Data Protection Principles
Brush up on data protection regulations and best practices. Be ready to explain how you would ensure compliance while managing supporter data. This shows that you take data security seriously, which is crucial for the role.
✨Prepare for Scenario Questions
Anticipate questions about real-life scenarios you might face in the role. Think about how you would handle issues like data discrepancies or user resistance to new systems. Practising these responses can help you feel more confident during the interview.