Business support and accounts coordinator in Dover

Join the Chunnel Group Team! We are currently recruiting for a Business Support & Accounts Coordinator to join our busy, friendly office. If you have excellent organisational skills, a professional approach and experience in administration and Purchase Ledger Accounts, we would love to hear from you.

To apply, email your CV and any relevant qualifications or supporting documents to jo@chunnelgroup.co.uk. We look forward to receiving your application.

Job Details

• Company: Chunnel Group (Plant Hire)
• Location: Lydden, Nr Dover, Kent
• Position: Permanent, full-time (Monday – Friday)
• Hours: 9.00am - 5.30pm (hour for lunch)
• Rate: £27,300.00 per annum

Role Description

Chunnel Group is seeking a professional, organised, and customer-focused Front of House Executive to be the first point of contact for visitors, clients, suppliers, and employees. This is a varied and rewarding role that combines front-of-house responsibilities with administrative and business support duties. The successful candidate will play a key role in creating a positive first impression of the business whilst ensuring the smooth day-to-day operation of the reception and office environment. The role also provides administrative support across various departments, including finance, training coordination, fleet administration, and general office management.

Key Responsibilities

• Front of House & Reception: Welcome visitors, clients, suppliers, and employees in a professional and friendly manner. Manage the reception area, ensuring it remains organised and presentable at all times. Answer, screen, and direct incoming telephone calls and email enquiries. Coordinate visitor sign-in procedures and meeting room bookings. Offer refreshments and ensure visitors receive a positive customer experience. Manage incoming and outgoing post, deliveries, and courier services.
• Office Administration: Coordinate staff training bookings, including Health & Safety testing and CPCS, NPORS & SSSTS bookings and monitor costs, schedules and funding. Maintain office supplies and liaise with suppliers to ensure stock levels are maintained. Schedule meetings, appointments, and support diary management where required. Monitor and maintain first aid supplies across the office and site. Vehicle and Fleet management files, scanning, filing and maintain company mileage records, vehicle breakdown cover and fleet records.
• Purchase Ledger Responsibilities: Take ownership of the purchase ledger function from receipt of supplier invoices through to preparing weekly/monthly supplier payment runs. Process large volumes of supplier invoices accurately and efficiently. Match invoices against purchase orders and delivery notes. Resolve supplier invoice queries and discrepancies promptly. Liaise with suppliers and internal managers regarding invoice approvals. Maintain accurate purchase ledger records and supplier accounts. Prepare supplier payment runs for authorisation in line with company procedures. Reconcile supplier statements and investigate outstanding items. Maintain accurate filing and audit trails for financial documentation. Assist the Finance Director with ad hoc finance administration and reporting.

Skills & Experience

• Previous experience in a receptionist, front of house, customer service, or accounts/admin role.
• Excellent communication and interpersonal skills.
• Professional telephone manner and customer-focused approach.
• Strong organisational skills with the ability to prioritise multiple tasks.
• High level of accuracy and attention to detail.
• Proficient working knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Positive, proactive, and professional attitude.

What We’re Looking For

We are looking for someone who is approachable, reliable, and takes pride in delivering exceptional customer service. As the face of Chunnel Group, the successful candidate will be confident interacting with people at all levels and capable of managing a variety of responsibilities in a busy office environment.