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- Tasks: Greet guests, take orders, serve food, and ensure rooms are clean.
- Company: Join a vibrant team at a bustling food and room service venue.
- Benefits: Enjoy meals provided, performance bonuses, and flexible shifts.
- Other info: Located in the heart of Singapore, with great career growth potential.
- Why this job: Perfect for those who love customer interaction and fast-paced environments.
- Qualifications: No experience needed; everyone is welcome to apply!
The predicted salary is between 20000 - 25000 £ per year.
Customer Service
- Greet and assist guests upon arrival
- Escort guests to assigned rooms
- Handle customer inquiries, requests, and feedback
Order Taking & Serving
- Take food and beverage orders (in-room or at counter)
- Serve food and drinks promptly and accurately
- Clear tables and rooms after use
Room Setup & Cleanliness
- Ensure rooms are clean and well-stocked before each use
- Replace microphone covers, sanitize surfaces, check equipment
- Report any maintenance issues
Billing & Payment
- Prepare bills and process payments (cash, card, etc.)
- Handle promotions or membership redemptions if applicable
Support Duties
- Refill stock (tissues, utensils, condiments)
- Assist with daily opening/closing tasks
- Coordinate with kitchen and bar teams
Safety & Conduct
- Ensure customer conduct is within house rules
- Alert management/security if guests are unruly or intoxicated
Requirements
- Everyone are welcome to apply
Meals
- 2 Meal Provided (Non Halal Restaurant)
Location
- 107 North Bridge Road, #04-01 Funan Mall, Singapore 179105 (City Hall MRT)
Working Hours
- 6 WD per week (Morning Shift 12PM-10PM or Night Shift 8PM-6AM), 10 hours/day, 1 hrs break
Benefits
- Performance Bonus (Subject to individual and company performance)
Guest Services Crew — Food & Room Service in Penarth employer: CHUN K CULTURE PRIVATE LIMITED
Contact Detail:
CHUN K CULTURE PRIVATE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Crew — Food & Room Service in Penarth
✨Tip Number 1
Make sure you know the ins and outs of customer service. Brush up on your communication skills and be ready to show how you can greet and assist guests like a pro. We want to see that you can handle inquiries and feedback with ease!
✨Tip Number 2
Practice your order-taking skills! Whether it's food or drinks, being prompt and accurate is key. We suggest role-playing with a friend to get comfortable with taking orders and serving them up just right.
✨Tip Number 3
Show us your attention to detail when it comes to room setup and cleanliness. Be prepared to discuss how you would ensure everything is well-stocked and spotless before each use. We love candidates who take pride in their work!
✨Tip Number 4
Don’t forget about the billing and payment process! Familiarise yourself with handling cash and card transactions. We want to see that you can manage payments smoothly while keeping a friendly attitude. Apply through our website to get started!
We think you need these skills to ace Guest Services Crew — Food & Room Service in Penarth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in the hospitality industry.
Tailor Your Application: Make sure to customise your application for the Guest Services Crew role. Highlight any relevant experience in customer service or food and beverage that aligns with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to your skills and experiences that make you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CHUN K CULTURE PRIVATE LIMITED
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Guest Services Crew member. Familiarise yourself with customer service principles, order taking, and room setup. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Customer Interaction Skills
Since this job is all about interacting with guests, practice how you would greet and assist them. Role-play common scenarios, like handling inquiries or serving food. This will help you feel more comfortable during the interview and demonstrate your customer service skills.
✨Be Ready to Discuss Teamwork
This position requires coordination with kitchen and bar teams, so be prepared to talk about your experience working in a team. Share examples of how you've collaborated with others to achieve a common goal, especially in a fast-paced environment.
✨Show Enthusiasm for the Job
Employers love candidates who are passionate about the role. Express your excitement about working in a dynamic environment like Funan Mall and how you can contribute to creating a positive experience for guests. A positive attitude can set you apart from other candidates!