At a Glance
- Tasks: Support systems and processes for Accident & Health Customer Service across 19 countries.
- Company: Join Chubb, a global leader in consumer insurance with a collaborative team.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Other info: Be part of a supportive team that values your contributions and development.
- Why this job: Perfect for detail-oriented individuals eager to learn in a global insurance setting.
- Qualifications: Organised, detail-focused, and ready to dive into systems support.
The predicted salary is between 30000 - 40000 £ per year.
Consumer Insurance is one of the main business divisions within Chubb, managing a portfolio of Personal Accident, Mobile Phone, Travel and Hospital Cash policies. For our European operations, the central team in Glasgow provides operational support for technical interfaces across 19 countries in the region. We are looking for a Systems Support Analyst to join our Business Support Team. This is a great opportunity to build experience in systems support, business operations and customer service systems within a global insurance environment.
You will support the Accident & Health Customer Service and Business Operations teams by helping to keep key systems, batch processes and reporting running smoothly. This role would suit someone who is organised, detail-focused and eager to learn.
Key Responsibilities:- Scheduling and completing batch feed loading at the right times to ensure new business and policy amendments are available within agreed SLAs for the UK, Ireland and relevant CE countries.
- Running monthly reconciliations and billings for CE countries, including creating output data and managing file transfers and interfaces.
- Providing MIS reporting on a weekly and monthly basis.
- Supporting the testing of new releases and system upgrades across core systems.
- Assisting with campaign, product and new document set-ups and checks for the in-house Customer Service System.
- Ensuring daily tasks are completed to a high standard and in line with Accident & Health service standards, FCA Code of Practice and Sarbanes-Oxley audit controls.
Systems Support Analyst in Glasgow employer: Chubblifefund
Chubb offers a dynamic and supportive work environment in Glasgow, where employees are encouraged to grow their skills in systems support and business operations within the global insurance sector. With a strong focus on employee development, Chubb provides opportunities for professional advancement and fosters a culture of collaboration and innovation, making it an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Analyst in Glasgow
✨Dive into Insurance Networking Events
Get your foot in the door by attending local insurance networking events or job fairs. These gatherings are perfect for us to meet potential employers in a casual setting, and you might just find a great connection to help land that entry-level role!
✨Join Online Insurance Communities
Hop onto platforms like LinkedIn or specialised forums centred on insurance. Engage with discussions, ask questions, and showcase your eagerness to break into the industry. This visibility can make you stand out to hiring managers scouring these spaces for fresh talent.
✨Leverage University Resources
If you're fresh out of uni, make sure to utilise your university’s career services. They can connect us with companies looking for entry-level candidates, often before jobs are even advertised. Keep an eye on internship opportunities, as they can lead to full-time positions down the line!
✨Apply Directly Through Us!
Don't forget to check our website for any entry-level openings at Chubblifefund! Applying directly can give you a better chance to showcase your enthusiasm and passion for the insurance field, plus, it shows you’re keen to take the initiative.
We think you need these skills to ace Systems Support Analyst in Glasgow
Some tips for your application 🫡
Show Your Customer Service Skills:In the insurance industry, customer service is key! Highlight any experience you have in dealing with clients or customers, whether it's through a part-time job or volunteer work. Remember, we love seeing your potential to communicate effectively and empathise with clients in your application!
Tailor Your CV to Insurance Basics:When crafting your CV, don't forget to include any relevant courses or certifications you've taken in insurance or finance. If you've studied topics related to risk assessment or policy management, mention those! It shows us you're serious about getting into the insurance game.
Craft a Compelling Cover Letter:For entry-level roles, your cover letter is your chance to shine! Share why you're passionate about insurance and how you’re eager to learn and grow in this field. We want to see that you're genuinely excited about building your career with Chubblifefund!
Highlight Your Analytical Mindset:Insurance is all about assessing risks and understanding numbers. Make sure to mention any coursework or experience you have with data analysis or critical thinking. Even if it’s from school projects or personal interests, we want to see that you can think analytically!
How to prepare for a job interview at Chubblifefund
✨Know Your Basics: The Insurance Fundamentals
Understand the core concepts of insurance, such as risk assessment, underwriting, and claims processes. This knowledge will help us demonstrate our familiarity with the industry and prepare us for any technical questions that might pop up during the interview.
✨Prepare for Behavioural Questions
Insurance companies love behavioural interviews! We should think about times we've shown teamwork, problem-solving, and customer service skills. Reflecting on specific experiences will help us come across as reliable candidates who can handle the challenges of the role.
✨Show Enthusiasm for Learning
As this is an entry-level position, it's crucial to express our eagerness to learn and grow within the company. Employers like Chubblifefund want to see that we're enthusiastic about diving into the insurance world and building our knowledge base over time.
✨Research Industry Trends
Staying updated on the latest trends in the insurance sector, like digital transformation and regulatory changes, can set us apart. Mentioning these trends during the interview shows that we’re engaged and have a forward-thinking mindset, aligning well with the company’s goals.
