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- Tasks: Support daily operations and help the team stay organised and motivated.
- Company: Join Chubb, a leading insurance company with a focus on teamwork and collaboration.
- Benefits: Enjoy 25 days annual leave, private medical cover, and a pension scheme.
- Why this job: Kickstart your career with mentorship and develop essential leadership skills.
- Qualifications: Team-based experience and strong communication skills are essential.
- Other info: Inclusive workplace committed to diversity and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Team Co-ordinator role at Chubb. The Team Co-ordinator role is a supportive position created to assist with the day-to-day activities and performance of the Chubb Global Markets (CGM) operations team. This role is focused on helping the team stay organised, meeting daily targets, and contributing to a positive and collaborative working environment. Reporting directly to the Head of Operations, the Team Co-ordinator will focus on carrying out tasks and activities based on the strategy and goals set by the Head of Operations. The selected candidate will help break down these goals into manageable daily actions and support the team in completing them effectively. This is a great opportunity for someone looking to take their first step into a role with some people-focused responsibilities. The position is designed to help you build confidence, develop leadership skills, and gain experience in supporting a team. We understand this may be your first experience in a role like this, and we are committed to providing training, development, and mentorship to help you succeed.
Key Responsibilities
- Ensure high quality and efficient processing of administration requests.
- Work Allocation: support the Head of Operations in the effective allocation ensuring resources are optimised to meet organisational objectives.
- Monitoring and Reporting: track and monitor team performance against key metrics, providing regular updates to the Head of Operations and identifying areas for improvement.
- Performance Management: support the management of the day-to-day team performance, ensuring workloads are distributed effectively and service delivery is maintained within agreed Service Level Agreements (SLAs).
- Team Development: support the growth and development of team members by creating opportunities for skill enhancement and knowledge improvement.
- Collaboration and Communication: foster a culture of teamwork and open communication within the team, ensuring alignment with organisational goals and promoting a positive working environment.
- Problem Solving: address operational challenges and elevate issues as necessary, ensuring timely resolution and minimal disruption to service delivery.
- Support a culture of continuous improvement.
- Process Improvement: work in conjunction with the team to ensure efficient working practices are in place e.g. identifying process improvements, providing feedback to reduce rework or errors and escalating any blockages to the Head of Operations where vital.
- Process Guides: support with review and writing of process guides to ensure accurate record of process steps.
Qualifications
Essential
- Proven experience in a team-based role, ideally within operations, customer service, or a similar environment.
- Demonstrated ability to manage workloads effectively and ensure delivery within agreed Service Level Agreements (SLAs).
- Strong communication skills, both written and verbal, with the ability to engage and motivate team members, promoting a positive team culture.
- Problem-solving experience, with the ability to address operational challenges and elevate issues appropriately.
- Excellent organisational and time-management skills, with the ability to prioritise tasks effectively in a fast-paced environment.
- Proven experience of building and maintaining good working relationships.
- Process- and results-oriented.
- Desire to deliver with high quality and strong attention to detail.
- Good knowledge of Microsoft Excel.
Desirable
- Experience in monitoring and reporting on performance metrics, with the ability to identify trends and areas for improvement.
- Familiarity with process-improvement initiatives and a proactive approach to enhancing efficiency.
- Previous experience in an underwriting support role is a plus.
- Insurance background is preferred.
What we offer in return!
- Pension and annual bonus scheme.
- 25 days annual leave plus ability to purchase 5 additional days.
- Private medical cover.
- Employee share purchase plan.
- Life assurance.
- Subsidised gym membership.
- Comprehensive learning & development offerings.
- Employee assistance program.
Integrity. Client focus. Respect. Excellence. Teamwork. Diversity & Inclusion. We at Chubb consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know in your application or in any future discussions with our recruiters.
Team Co-Ordinator employer: Chubb
Contact Detail:
Chubb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Co-Ordinator
✨Tip Number 1
Network like a pro! Reach out to people in your desired field, especially those at Chubb. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences relate to the Team Co-ordinator role. We want you to shine and show how you can help the team stay organised!
✨Tip Number 3
Show off your problem-solving skills during the interview. Share examples of how you've tackled challenges in the past. This will demonstrate your ability to support the team effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Co-Ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Co-ordinator role. Highlight your relevant experience in team-based environments and how you can contribute to a positive working culture at Chubb.
Show Off Your Skills: Don’t forget to showcase your organisational and time-management skills. Mention any experience you have with performance monitoring or process improvement, as these are key for the role!
Be Personable: Since this role is all about teamwork and communication, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for supporting the team and fostering collaboration.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your genuine interest in joining the Chubb team!
How to prepare for a job interview at Chubb
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Co-ordinator role. Familiarise yourself with the key responsibilities and how they align with Chubb's goals. This will help you articulate how your skills and experiences can contribute to the team's success.
✨Showcase Your Team Spirit
Since this role is all about collaboration, be prepared to discuss your previous experiences in team settings. Share specific examples of how you've supported colleagues or contributed to a positive team culture. Highlighting your people skills will resonate well with the interviewers.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've faced challenges in a team environment and how you addressed them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Organisational Skills
As a Team Co-ordinator, you'll need excellent organisational skills. Be ready to discuss how you prioritise tasks and manage workloads. You might even want to bring examples of tools or methods you've used to stay organised in past roles.
