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- Tasks: Support underwriting teams with operational tasks and ensure high-quality client service.
- Company: Join Chubb, the world's largest property & casualty insurer with a global presence.
- Benefits: Enjoy excellent employee benefits and opportunities for career growth.
- Why this job: Be part of a dynamic team that values operational excellence and client satisfaction.
- Qualifications: Previous underwriting support experience and GCSEs required; A-levels preferred.
- Other info: Opportunity to develop skills in a supportive environment and contribute to industry-leading practices.
The predicted salary is between 36000 - 60000 £ per year.
As a Senior Underwriting Assistant, you will have the exciting opportunity to work for the world's largest property & casualty insurer. With offices in 54 countries and excellent employee benefits, this role will offer a dynamic and rewarding career. You will be a part of the Operations Team, providing operational support to the Underwriting Teams and ensuring the delivery of high-quality client service.
Your responsibilities will include:
- Taking ownership of operational functions, completing core operations tasks accurately, and supporting the achievement of internal Service Level Agreements (SLAs) and Turnaround Times (TATs).
- Building and maintaining strong working relationships with Operations and underwriting team, keeping them regularly updated on relevant issues.
- Preparing and quality checking all booking instructions received from the Underwriting Teams, ensuring adherence to minimum requirements and reporting and addressing any quality measures.
- Completing core Underwriting Assistant tasks, including bookings, policy documents, and endorsements, with a high level of accuracy.
- Updating the Workview and Salesforce system in real-time, aligning with Operations SLAs to provide accurate representation of operational performance to senior management.
- Assisting in processing allocated new business, renewals, endorsements, invoices and manual VISA certificates in accordance with service standards.
- Consulting with internal departments and participating in meetings within Operations to ensure efficient practices and identify process improvements.
- Developing and maintaining excellent working relationships with other functions within the organization.
- Investigating and resolving queries sent from Credit Control.
- Preparing ad-hoc pre-renewal letters and claim reports.
- Supporting projects and testing as required and promoting adherence to best practices.
- Supporting the Business with the adoption of any system and/or process changes.
- Providing training to fellow Underwriting Assistants.
- Working within the ethical and service standards framework of Chubb.
Qualifications & Experience:
- Previous experience in an underwriting support role required.
- Minimum of GCSE qualifications, preferably A-levels or equivalent.
- Competency in Microsoft Office.
- Good understanding of insurance terminology and concepts.
- Strong diligence and accuracy.
- Excellent communication and people skills.
- Ability to prioritize tasks effectively and manage multiple tasks.
- Initiative-taking and independent worker.
- Analytical and problem-solving abilities.
- Knowledge of underwriting systems and processes will be beneficial.
- Willingness to learn and adapt to changes in the industry.
By joining our esteemed organization, you will have the opportunity to contribute to the operational excellence and growth of the world's largest property & casualty insurer. Chubb values its employees and offers excellent employee benefits. As an Underwriting Assistant, you will play a vital role in providing exceptional service to clients and supporting the overall success of the Operations Team.
Senior Underwriting Assistant employer: Chubb
Contact Detail:
Chubb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Underwriting Assistant
✨Tip Number 1
Familiarise yourself with the specific underwriting processes and terminology used in the insurance industry. This knowledge will not only help you understand the role better but also demonstrate your commitment and readiness to contribute effectively from day one.
✨Tip Number 2
Network with current or former employees of Chubb or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews and discussions.
✨Tip Number 3
Showcase your proficiency in Microsoft Office, particularly Excel, as this is crucial for managing data and reports. Consider brushing up on any advanced features that could enhance your efficiency in the role.
✨Tip Number 4
Prepare to discuss examples of how you've successfully managed multiple tasks and prioritised effectively in previous roles. This will highlight your organisational skills and ability to thrive in a fast-paced environment, which is essential for the Senior Underwriting Assistant position.
We think you need these skills to ace Senior Underwriting Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in underwriting support roles. Emphasise your skills in accuracy, communication, and your understanding of insurance terminology, as these are crucial for the Senior Underwriting Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage multiple tasks, work independently, and build strong relationships within teams.
Highlight Relevant Skills: In your application, clearly outline your competencies in Microsoft Office and any knowledge of underwriting systems. Provide examples of how you've used these skills in previous roles to support operational excellence.
Showcase Your Problem-Solving Abilities: Include examples in your application that illustrate your analytical and problem-solving skills. Discuss situations where you successfully resolved queries or improved processes, as this aligns with the responsibilities of the role.
How to prepare for a job interview at Chubb
✨Know Your Underwriting Basics
Make sure you brush up on your understanding of insurance terminology and concepts. Being able to speak confidently about underwriting processes will show that you're well-prepared and knowledgeable.
✨Demonstrate Strong Communication Skills
Since the role involves building relationships with various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in resolving queries or collaborating on projects.
✨Showcase Your Attention to Detail
As accuracy is crucial in this role, be ready to discuss how you ensure precision in your work. You might want to share specific instances where your diligence made a difference in your previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple tasks. Think of scenarios from your past experience where you successfully prioritised tasks or improved processes, and be ready to share those stories.
