At a Glance
- Tasks: Manage diverse Financial Lines claims and negotiate settlements with key stakeholders.
- Company: Join Chubb, a leading global insurance provider with a strong reputation.
- Benefits: Enjoy competitive salary, hybrid working, generous leave, and comprehensive health cover.
- Other info: Great opportunities for professional development and career growth await you.
- Why this job: Make a real impact by handling complex claims in a dynamic environment.
- Qualifications: Experience in Financial Lines products and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
We have a new role available for a Regional Senior Claims Adjuster to manage a diverse portfolio of Financial Lines Professional Indemnity and Healthcare claims, with a primary focus on Chubb Global Markets business written in North America, the UK and internationally. This is a varied and high-impact role, handling complex and high-severity claims from inception through to resolution while delivering best-practice, high-quality outcomes. The role will be based in our Birmingham office.
You’ll also have the opportunity to work across other Financial Lines sub-classes, including Management Liability, Employment Practices Liability, Crime, Commercial Legal Liability and Directors & Officers insurance.
Key Responsibilities- Negotiating claim settlements with policyholders, insurers, brokers, solicitors, loss adjusters and other third parties.
- Managing your own caseload to ensure prompt, accurate and timely file resolution, while controlling vendor expenses.
- Working within the CODE framework and Claims Proposition, with a strong focus on service delivery, compliance and regulatory requirements, including complaints handling.
- Supporting team and individual goals, and working with third-party service providers to maintain claims service standards.
- Representing Chubb at internal and external meetings, including reviews with brokers, key clients and London market representatives.
- Building and maintaining strong client relationships and key accounts through clear, timely correspondence.
- Providing guidance and support to Claims Adjusters, Senior Claims Adjusters, managers and underwriters, including projects and ad hoc tasks.
- Experience in Financial Lines products from an underwriting, claims, adjusting or legal advisory background.
- Experience or knowledge of Directors & Officers insurance is preferred, but not essential.
- Minimum GCSE level, with A Level or equivalent preferred.
- Legal, Economics or Business qualifications are preferred but not essential.
- Competence in Microsoft Office and a solid understanding of the insurance/reinsurance market.
- ACII study completed, underway, or a willingness to undertake it, or an equivalent country qualification.
- Customer relationship management experience or exposure would be beneficial.
We offer in return! Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, hybrid working options, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings, Employee Assistance program.
Senior Financial Lines Claims Adjuster employer: Chubb
Chubb is an exceptional employer, offering a dynamic work environment in Birmingham where you can manage a diverse portfolio of Financial Lines claims. With a strong focus on employee growth, we provide comprehensive learning and development opportunities, competitive benefits including a discretionary bonus scheme and hybrid working options, and a culture that values collaboration and client relationships. Join us to make a meaningful impact while enjoying a supportive workplace that prioritises your well-being and professional advancement.
