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For Companies At a Glance
- Tasks: Manage multinational accounts and deliver exceptional client service.
- Company: Join Chubb, a global leader in the insurance industry.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Be part of a dynamic team making a real impact in the insurance sector.
- Qualifications: Strong organisational skills and previous insurance industry experience required.
- Other info: Opportunities for career progression and personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Client Service Executive â Global ServicesAt Chubb, we pride ourselves on delivering exceptional service to our clients, and we are seeking a motivated and detailâoriented Client Service Executive to join our Global Services team. This is an exciting opportunity to work with multinational accounts, including Captive and Reinsurance programmes, while contributing to the seamless implementation of global insurance solutions.
Key Responsibilities
Manage a portfolio of multinational accounts, ensuring service standards are met or exceeded.
Build and maintain positive relationships with clients and brokers, acting as the primary contact.
Ensure global programmes are implemented in line with agreed service standards and corporate guidelines.
Collaborate closely with Global Client Executives, Underwriters, and other internal teams to deliver exceptional client service.
Guide and support Assistant Client Service Executives in account handling activities, ensuring accuracy and timeliness.
Attend client and broker meetings, showcasing Chubb\âs global capabilities and supporting business development initiatives.
Prepare and maintain Program Workbooks and ensure accurate policy records on Chubb systems.
Collaborate with Credit Control, Operations, and other departments to resolve accounting and processing issues.
Contribute to ongoing projects aimed at enhancing the Global Services Department\âs processes and efficiency.
Undertake incidental tasks as required to support the team and department objectives.
Qualifications
Education: A-Levels or equivalent (desirable); Chartered Insurance Institute â Insurance Certificate (desirable).
Industry Experience: Previous experience in the insurance industry is essential. Experience servicing multinational insurance programmes is advantageous but not essential.
Skills: Strong organizational and timeâmanagement skills; excellent communication and relationshipâbuilding abilities; proficiency in managing complex accounts and resolving issues effectively.
Additional Skills: A foreign language is advantageous but not required.
Why Join Us
Competitive salary and benefits package.
Opportunities for professional development and career progression.
A collaborative and inclusive work environment.
The chance to work with a global leader in the insurance industry.
Seniority LevelMidâSenior level
Employment TypeFullâtime
Job FunctionOther
IndustriesInsurance
Location: London, England, United Kingdom
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Senior Client Service Executive employer: Chubb
Contact Detail:
Chubb Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Client Service Executive
â¨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Chubb. A friendly chat can open doors that a CV just can't.
â¨Tip Number 2
Prepare for interviews by researching Chubb's values and recent projects. Show us youâre not just another candidate; demonstrate how your experience aligns with our mission of exceptional client service.
â¨Tip Number 3
Practice your pitch! Be ready to explain how your skills in managing multinational accounts can benefit Chubb. We want to hear how you can help us exceed our service standards.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows us youâre genuinely interested in joining our team.
We think you need these skills to ace Senior Client Service Executive
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Client Service Executive role. Highlight your background in the insurance industry and any experience with multinational accounts to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for client service and how you can contribute to Chubbâs exceptional standards. Be sure to mention specific examples from your past roles.
Showcase Your Communication Skills: As a Client Service Executive, strong communication is key. In your application, demonstrate your ability to build relationships and resolve issues effectively. We want to see how you connect with clients and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets into the right hands. Plus, youâll find all the details about the role and our company culture there!
How to prepare for a job interview at Chubb
â¨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the insurance industry, especially regarding multinational accounts and programmes. Familiarise yourself with Chubbâs services and values so you can speak confidently about how you align with their mission.
â¨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight your communication skills and how you've resolved issues effectively, as this will resonate well with what theyâre looking for in a Senior Client Service Executive.
â¨Demonstrate Organisational Skills
Since the role requires strong organisational and time-management skills, be ready to discuss how you manage multiple accounts and ensure timely processing. You could even bring a sample of your work or a project plan to illustrate your approach.
â¨Ask Insightful Questions
At the end of the interview, donât forget to ask questions that show your interest in the role and the company. Inquire about their approach to client service or how they measure success in managing multinational accounts. This not only shows your enthusiasm but also helps you gauge if Chubb is the right fit for you.
