Senior Claims Handler - Casualty
Senior Claims Handler - Casualty

Senior Claims Handler - Casualty

Glasgow Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle up to 200 casualty claims, negotiate with clients and manage key accounts.
  • Company: Join Chubb, a global leader in insurance with a commitment to excellence and integrity.
  • Benefits: Enjoy competitive salary, 25 days leave, private medical cover, and subsidised gym membership.
  • Why this job: Be part of a supportive culture that values diversity and offers growth opportunities.
  • Qualifications: Previous claims handling experience preferred; ACII qualification is a bonus.
  • Other info: Participate in audits and enjoy networking and mentoring opportunities.

The predicted salary is between 43200 - 72000 £ per year.

We have a new opportunity in our Casualty Claims team for a Senior Claims Handler

Ideally suited to candidates with previous casualty claims handling experience.

You will handle a portfolio of up to 200 casualty claims consisting of EL, PL products and possibly a small amount of motor. You will handle claims competently up to a value of $250,000 and claims with a higher value under referral. You will deal with policyholders and brokers on occasion to attend review meetings. You will deal with referrals from more junior handlers and the role includes participation in internal and external audit where required.

Key Responsibilities

  • To handle Casualty/Liability claims up to $250,000 and others above this amount under some supervision
  • To be able to accurately assess and evaluate legal and policy liability and to calculate reserve exposures, assess settlement values of personal injury and property claims.
  • To be willing to undertake local claims investigations and reviews with policyholders and Brokers/Underwriters.
  • To be able to negotiate with other professionals – Insurers, Brokers, Solicitors and third Parties by correspondene and telephone.
  • To manage Client Relationships and take some responsibility for looking after key accounts.
  • To participate in audits and reviews.
  • To undertake all other duties as applicable to this role.

Qualifications

  • ACII qualification advantageous but not essential
  • Previous end to end claims handling experience
  • Continues to develop technical and broader business skills.
  • Comprehensive understanding and working knowledge of specialist product line, the insurance market and competitors
  • Solid experience in dealing with brokers and clients.
  • Ability to make own decisions and work on own initiative.
  • Handling of mid-range (claims valued up to £100,000)
  • Experience in Employers, Public and Product Liability cases are preferred.

WHAT WE OFFER IN RETURN!

  • Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.
  • Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
  • Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program

INTEGRITY. CLIENT FOCUS. RESPECT. EXCELLENCE. TEAMWORK

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Job Info

  • Job Identification 22512
  • Job Schedule Full time
  • Regular or Temporary Regular
  • Job Category Claims Adjusting
  • Business Unit United Kingdom
  • Legal Employer Chubb European Group SE UK Branch

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Senior Claims Handler - Casualty employer: Chubb

Chubb is an exceptional employer, offering a supportive and collaborative work environment where integrity, client focus, respect, excellence, and teamwork are at the core of our values. With competitive salaries, comprehensive benefits including private medical cover and generous leave policies, as well as extensive learning and development opportunities, we empower our employees to grow and thrive in their careers. Located in the UK, our diverse and inclusive culture ensures that every team member is valued and respected, making Chubb a rewarding place to work for those seeking meaningful employment in the insurance industry.
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Contact Detail:

Chubb Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Claims Handler - Casualty

✨Tip Number 1

Familiarise yourself with the specific types of casualty claims mentioned in the job description, such as Employers Liability and Public Liability. Understanding these areas will help you demonstrate your expertise during interviews.

✨Tip Number 2

Network with professionals in the insurance industry, particularly those who work in casualty claims. Attend relevant events or join online forums to connect with potential colleagues and learn more about the company culture at Chubb.

✨Tip Number 3

Prepare to discuss your previous claims handling experiences in detail, especially any instances where you managed high-value claims or dealt with brokers and clients. This will showcase your ability to handle the responsibilities outlined in the job description.

✨Tip Number 4

Research Chubb's core values and think about how your personal values align with theirs. Be ready to share examples of how you've demonstrated integrity, client focus, and teamwork in your past roles during the interview process.

We think you need these skills to ace Senior Claims Handler - Casualty

Casualty Claims Handling
Legal and Policy Liability Assessment
Reserve Exposure Calculation
Settlement Value Assessment
Negotiation Skills
Client Relationship Management
Audit Participation
End-to-End Claims Handling Experience
Understanding of Insurance Market
Experience with Employers, Public and Product Liability Cases
Decision-Making Skills
Ability to Work Independently
Communication Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous casualty claims handling experience. Focus on relevant skills such as assessing legal and policy liability, negotiating with professionals, and managing client relationships.

Craft a Strong Cover Letter: In your cover letter, emphasise your ability to handle claims up to $250,000 and your experience with EL, PL, and motor claims. Mention your understanding of the insurance market and your commitment to the company's core values.

Showcase Relevant Qualifications: If you have an ACII qualification or any other relevant certifications, be sure to include them in your application. Highlight any continuous professional development you've undertaken in the field of claims handling.

Prepare for Interviews: Be ready to discuss specific examples of how you've handled casualty claims in the past. Prepare to explain your decision-making process and how you manage relationships with brokers and clients effectively.

How to prepare for a job interview at Chubb

✨Showcase Your Claims Handling Experience

Make sure to highlight your previous experience in handling casualty claims, especially those valued up to $250,000. Be prepared to discuss specific cases you've managed and the outcomes, as this will demonstrate your competence and confidence in the role.

✨Understand the Legal and Policy Aspects

Brush up on your knowledge of legal and policy liability, as well as how to assess settlement values for personal injury and property claims. Being able to articulate your understanding of these concepts during the interview will show that you are well-prepared for the responsibilities of the position.

✨Demonstrate Negotiation Skills

Since the role involves negotiating with insurers, brokers, and solicitors, be ready to provide examples of past negotiations you've successfully conducted. This will illustrate your ability to manage client relationships and handle key accounts effectively.

✨Align with Company Values

Familiarise yourself with Chubb's core values: Integrity, Client Focus, Respect, Excellence, and Teamwork. During the interview, try to weave these values into your responses, showing how your personal work ethic aligns with the company's culture.

Senior Claims Handler - Casualty
Chubb
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  • Senior Claims Handler - Casualty

    Glasgow
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-08-20

  • C

    Chubb

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