At a Glance
- Tasks: Manage and assess complex North American property claims from start to finish.
- Company: Join Chubb, a leading global insurance provider with a strong team culture.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and personal development.
- Why this job: Make a real difference in the insurance industry while developing your skills.
- Qualifications: Experience in claims management and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
We have a new Senior Claims Adjuster role available to work within the London Chubb Global Markets Property Claims team ensuring accurate assessment and proactive management of claims from the beginning to the end of their lifecycle. This should be carried out in accordance with the conditions of the cover, CHUBB Policy and Procedures and agreed Service Level Agreements (SLAs) for internal and external customers. You will be required to independently handle a varied portfolio of North American property claims written under Open Market and Binding Authorities, within agreed pre-agreed authority limits. We are looking for a team player, providing such support as required by other members of the team and fully participates in individual and shared project work.
Key responsibilities:
- Accurately assess and evaluate a high volume of technically complex North American Property claims written under Open Market & Binding Authorities.
- Effectively manage a high volume of claim files.
- Investigate, analyse and apply policy coverage accurately to all assigned claims.
- Reserve claims accurately in accordance with Company guidelines and best practices.
- Negotiate and settle claims proactively in accordance with Lloyd’s/Company guidelines and best practices.
- Always ensure that Chubb service standards are upheld.
- Identify complaints and recognise customer expressions of dissatisfaction to ensure such customers' issues are handled, or escalated, in a timely, accurate manner and in accordance with the agreed Complaints Policy and Procedures.
- Instruct, liaise with and manage external vendors.
- Monitor the quality and cost of their services, ensuring the required technical and applicable service standards are met.
- Ensure personal adherence and continually maintain and update own knowledge of CHUBB Policy and Procedures and regulatory authority requirements.
- Demonstrate personal knowledge and awareness of compliance requirements and take personal responsibility for adherence to regulatory and compliance control mechanisms that are in place.
- Maintain and develop both own technical knowledge and expertise, and CHUBB behavioural competencies in accordance with agreed personal development process.
- Support, maintain and develop contact with key internal and external relationships, to include Underwriting, Actuarial, Broker and Key Customer Accounts for issues such as late notification of claims, case progress, and issuing specific insured requirements within SLAs.
- To support and develop the team by conducting regular peer audit reviews.
- Undertake all other duties as reasonably required by Property Claims Team Manager that are applicable to this role.
Senior Claims Adjuster - CGM Property employer: Chubb
Chubb is an excellent employer that fosters a collaborative and innovative work culture, particularly in the dynamic environment of Greater London. Employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a strong commitment to diversity and inclusion. Joining Chubb means being part of a forward-thinking team dedicated to excellence in IT risk and compliance, where your contributions directly impact the organisation's success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Adjuster - CGM Property
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Chubb or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of North American property claims and Chubb's policies. We recommend practising common interview questions and scenarios related to claims management to show you’re ready to hit the ground running.
✨Tip Number 3
Showcase your teamwork skills! During interviews, share examples of how you've collaborated with others in past roles. Highlighting your ability to support team members will resonate well with the hiring managers looking for a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Chubb.
We think you need these skills to ace Senior Claims Adjuster - CGM Property
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience with North American property claims and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage claims effectively and uphold service standards, just like we do at StudySmarter.
Showcase Your Team Spirit:We love team players! In your application, share examples of how you've collaborated with others in previous roles. Whether it's supporting colleagues or participating in projects, let us know how you contribute to a positive team environment.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Chubb
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of North American property claims, especially those written under Open Market and Binding Authorities. Be ready to discuss specific cases you've handled and how you assessed and managed them, as this will show your expertise and confidence in the role.
✨Demonstrate Team Spirit
Since they’re looking for a team player, think of examples where you’ve collaborated with others in previous roles. Share how you supported your colleagues or contributed to team projects, as this will highlight your ability to work well within a team environment.
✨Master the Art of Negotiation
Prepare to talk about your negotiation strategies and how you’ve successfully settled claims in the past. They’ll want to see that you can proactively manage claims while adhering to guidelines, so have some solid examples ready to showcase your skills.
✨Stay Updated on Policies and Procedures
Familiarise yourself with CHUBB’s policies and procedures, as well as any relevant regulatory requirements. Being able to discuss these confidently will demonstrate your commitment to compliance and your readiness to uphold their service standards.
