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For Companies At a Glance
- Tasks: Bridge business needs and tech teams to enhance claims processing with AI solutions.
- Company: Join a forward-thinking company revolutionising the insurance industry.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be at the forefront of AI innovation in claims processing and make a real impact.
- Qualifications: 3+ years as a Business Analyst with a passion for AI and technology.
- Other info: Dynamic team environment with continuous learning and career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a skilled and detail-oriented Business Analyst (BA) to join our team and contribute to the successful delivery of Claims AI projects. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that AI-driven solutions for claims processing align with business goals, improve operational efficiency, and enhance customer experience. This role requires a strong understanding of claims processes, AI technologies, and the ability to translate business needs into actionable requirements.
Key Responsibilities
- Requirements Gathering and Analysis
- Collaborate with business stakeholders to understand and document current claims processes, pain points, and opportunities for improvement.
- Elicit, analyze, and prioritize business requirements for AI-driven claims solutions.
- Translate business needs into functional and non-functional requirements for the technical team.
- Stakeholder Collaboration
- Act as the primary liaison between business teams, data scientists, AI developers, and other technical teams.
- Facilitate workshops, meetings, and discussions to ensure alignment on project goals and deliverables.
- Communicate complex technical concepts in a clear and concise manner to non-technical stakeholders.
- Process Mapping and Optimization
- Analyze existing claims workflows and identify areas where AI can add value (e.g., fraud detection, claims automation, predictive analytics).
- Develop process maps and recommend optimized workflows incorporating AI solutions.
- AI Solution Design and Validation
- Work closely with AI and data science teams to define use cases, data requirements, and success metrics for AI models.
- Validate AI models and solutions to ensure they meet business requirements and deliver expected outcomes.
- Collaborate on testing and quality assurance to ensure the accuracy and reliability of AI outputs.
- Project Management Support
- Assist in project planning, timelines, and deliverables to ensure on-time delivery of Claims AI projects.
- Track and report on project progress, risks, and issues to stakeholders.
- Change Management and Training
- Support the adoption of AI solutions by creating user guides, training materials, and conducting training sessions for end-users.
- Address user concerns and feedback to ensure smooth implementation and integration of AI solutions.
- Continuous Improvement
- Monitor the performance of AI solutions post-implementation and recommend enhancements based on user feedback and performance metrics.
- Stay updated on industry trends, emerging AI technologies, and best practices in claims processing.
Qualifications
- Education: Bachelor's degree in Business Administration, Computer Science, Data Science, or a related field. A Master's degree is a plus.
- Experience: 3+ years of experience as a Business Analyst, preferably in insurance, claims processing, or AI/technology projects. Experience working on AI or data-driven projects is highly desirable.
- Skills: Strong understanding of claims processes and insurance industry practices. Familiarity with AI concepts such as machine learning, natural language processing, and predictive analytics. Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio) and data visualization tools (e.g., Tableau, Power BI). Excellent communication, problem-solving, and analytical skills. Ability to work in a fast-paced, cross-functional team environment.
- Certifications (Preferred): Certified Business Analysis Professional (CBAP) or equivalent. Agile or Scrum certifications (e.g., Certified Scrum Master, PMI-ACP).
- Key Competencies: Strong analytical mindset with the ability to identify patterns and insights from data. Ability to manage multiple priorities and deliverables simultaneously. Strong interpersonal skills to build relationships with diverse stakeholders. A proactive approach to problem-solving and a passion for leveraging technology to drive business outcomes.
This role offers an exciting opportunity to work at the intersection of business and technology, driving innovation in claims processing through AI. If you are passionate about transforming traditional processes with cutting-edge solutions, we encourage you to apply!
Business Analyst (BA) for Claims AI Projects in London employer: Chubb
Contact Detail:
Chubb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (BA) for Claims AI Projects in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business analysis and AI projects. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific projects where you improved processes or collaborated with tech teams. This will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Analyst (BA) for Claims AI Projects in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role inside out. Dive into the job description and highlight the key responsibilities and qualifications. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific skills and experiences that match the Business Analyst role for Claims AI Projects. Use keywords from the job description to show us you’re a perfect fit.
Showcase Your Achievements: When detailing your experience, focus on achievements rather than just duties. Use numbers and examples to illustrate how you've improved processes or contributed to projects in the past. We love seeing tangible results!
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon unless it’s relevant to the role. A well-structured application helps us quickly grasp your qualifications and makes a great first impression!
How to prepare for a job interview at Chubb
✨Know Your Claims Inside Out
Make sure you have a solid understanding of claims processes and how AI can enhance them. Brush up on common pain points in the industry and think about how AI solutions can address these issues. This will help you speak confidently about your insights during the interview.
✨Speak Their Language
Familiarise yourself with the technical jargon related to AI and data science. Being able to communicate complex concepts clearly to non-technical stakeholders is crucial. Practice explaining AI technologies like machine learning and predictive analytics in simple terms, so you can demonstrate your ability to bridge the gap between business and tech.
✨Showcase Your Analytical Skills
Prepare examples from your past experience where you've successfully gathered requirements or optimised processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your analytical mindset and problem-solving abilities that are essential for this role.
✨Engage with Stakeholders
Think about how you would facilitate workshops or meetings with diverse stakeholders. Be ready to discuss your approach to collaboration and how you ensure alignment on project goals. Showing that you can manage relationships effectively will set you apart as a candidate who can thrive in a cross-functional team environment.
