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For Companies At a Glance
- Tasks: Lead the strategy and development of our innovative claims platform.
- Company: Join Chubb, a leader in insurance technology with a dynamic work culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by optimising our claims platform and driving innovation.
- Qualifications: 10-15 years in platform management with strong leadership skills required.
- Other info: Fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 60000 - 84000 £ per year.
Chubb is looking for an experienced Platform Lead to oversee the strategy, development, and optimization of our claims platform. This role will be responsible for managing the end-to-end delivery of our core claim solution, ensuring seamless integration between the various platforms in the claims ecosystem.
Main Responsibilities
- Define and execute the strategic roadmap for the claim connect platform, aligning with business objectives and market needs.
- Lead cross-functional teams including developers, business analysts, and project managers to deliver platform enhancements.
- Serve as the primary subject matter expert on platform standards, protocols, and industry best practices.
- Identify opportunities for platform innovation and competitive differentiation.
Technical Oversight
- Oversee API integrations, connections, and data exchange protocols with external partners and internal systems.
- Ensure platform architecture supports scalability, reliability, and security requirements.
- Monitor platform performance metrics and implement improvements to optimize processing speed and accuracy.
- Manage technical documentation, integration guides, and API specifications.
Stakeholder Management
- Partner with internal business units including claims operations, IT, product, and sales teams.
- Build and maintain relationships with external partners, vendors, and technology providers.
- Present platform capabilities, roadmaps, and performance reports to senior leadership.
- Gather requirements and prioritize feature development based on stakeholder needs.
Operational Excellence
- Establish and monitor KPIs for platform performance, integration success rates, and user satisfaction.
- Lead incident management and resolution for platform-related issues.
- Implement governance frameworks for data quality, security, and compliance.
- Drive continuous improvement initiatives to enhance platform efficiency and user experience.
Partner Onboarding & Support
- Oversee the onboarding process for new partners and integration implementations.
- Develop and maintain partner enablement materials and training programs.
- Provide technical guidance and support to partners during integration phases.
- Manage partner communication regarding platform updates, maintenance, and enhancements.
Qualifications Required Skills & Experience
- You should be comfortable working in a fast-paced environment where things can change on a daily basis.
- Bachelor’s Degree in Computer Science, Engineering or an equivalent required.
- Proven track record of successfully delivering complex integration projects.
- Experience in building products/platforms with 10 - 15 years of extensive working experience in delivering end-to-end solutions.
- 7+ years of experience in platform management, claims technology, or insurance technology.
- 3+ years in a leadership or management role.
Technical Skills
- Strong understanding of claims processing workflows and insurance industry standards.
- Experience with API management, web services.
- Familiarity with claims management systems, policy administration systems, and related insurance platforms.
- Knowledge of data integration tools, middleware platforms, and cloud infrastructure.
- Understanding of data security, privacy regulations (GDPR), and compliance requirements would be advantageous.
- Experience with specific claims platforms (e.g., Guidewire ClaimCenter, Duck Creek Claims, etc.).
- Knowledge of emerging technologies in claims automation.
Professional Skills
- Experience working with large complex systems.
- Knowledge & Extensive Experience of Continuous Integration and Deployment tools.
- Excellent interpersonal and relationship-building skills.
- Handles multiple demands/priorities effectively.
- Adapts to best fit with situation at hand.
- Handles conflict effectively.
- Develops new skills quickly.
- Willing to accept new responsibilities.
- Takes initiative & accountability.
Hybrid working - At least 3 days in the office and you can work 2 days from home.
AVP Claims Technical Lead in London employer: Chubb
Contact Detail:
Chubb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AVP Claims Technical Lead in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage with others, the better your chances of hearing about opportunities that might not be advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled challenges in previous roles, especially those related to claims technology and platform management. We want to see your expertise shine!
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to fit their needs. Research Chubb’s claims platform and think about how your experience aligns with their goals. This shows you’re genuinely interested and ready to contribute.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take on the challenge of leading the claims platform.
We think you need these skills to ace AVP Claims Technical Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the AVP Claims Technical Lead role. Highlight your experience in platform management and any relevant projects you've led, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about claims technology and how your background makes you the ideal candidate. Be sure to mention specific achievements that demonstrate your ability to lead cross-functional teams and deliver complex integration projects.
Showcase Your Technical Skills: In your application, don't shy away from detailing your technical expertise, especially around API management and claims processing workflows. We want to see how your knowledge can contribute to optimising our claims platform.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have access to all the latest updates about the role and our company!
How to prepare for a job interview at Chubb
✨Know Your Platform Inside Out
Before the interview, make sure you thoroughly understand the claims platform and its integration processes. Familiarise yourself with the specific technologies mentioned in the job description, like API management and claims management systems. This will help you speak confidently about your experience and how it aligns with the role.
✨Showcase Your Leadership Skills
As this role requires leading cross-functional teams, be prepared to discuss your leadership style and past experiences. Think of examples where you've successfully managed teams or projects, especially in fast-paced environments. Highlight how you’ve driven innovation and improvements in previous roles.
✨Prepare for Technical Questions
Expect technical questions related to claims processing workflows and data integration tools. Brush up on your knowledge of industry standards and best practices. Being able to articulate your understanding of these concepts will demonstrate your expertise and readiness for the role.
✨Engage with Stakeholder Management Scenarios
Since stakeholder management is key in this position, prepare to discuss how you've built relationships with internal and external partners. Think of specific instances where you gathered requirements or prioritised feature development based on stakeholder needs. This will show your ability to collaborate effectively.
