Lead AI Product Owner: Shape AI-Driven Customer Journeys
Lead AI Product Owner: Shape AI-Driven Customer Journeys

Lead AI Product Owner: Shape AI-Driven Customer Journeys

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the creation of AI-driven products to enhance customer experiences.
  • Company: Join a global leader in insurance with a focus on innovation.
  • Benefits: Attractive salary, comprehensive benefits, and opportunities for professional growth.
  • Why this job: Shape the future of customer service with cutting-edge AI technology.
  • Qualifications: 12+ years in product ownership with strong AI/ML expertise.
  • Other info: Based in vibrant Greater London, offering a dynamic work environment.

The predicted salary is between 48000 - 72000 £ per year.

A global insurance leader is seeking an AI Product Owner to conceptualize and execute AI-driven products for enhancing customer journeys. The role involves working with cross-functional teams, driving product strategy, and managing roadmaps for innovative customer service solutions.

Candidates should have over 12 years of experience in the field, including significant expertise in AI/ML technologies and proven skills in designing AI-driven customer support solutions. Excellent communication and problem-solving abilities are essential.

This position is based in Greater London.

Lead AI Product Owner: Shape AI-Driven Customer Journeys employer: Chubb

As a global insurance leader, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and the chance to work at the forefront of AI technology in the vibrant setting of Greater London. Join us to make a meaningful impact on customer journeys while advancing your career in a supportive environment.
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Contact Detail:

Chubb Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead AI Product Owner: Shape AI-Driven Customer Journeys

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working in AI or product management. A friendly chat can open doors and give you insights that might just land you that interview.

✨Tip Number 2

Showcase your expertise! Prepare a portfolio or case studies that highlight your experience with AI/ML technologies. When you get the chance to chat with potential employers, share specific examples of how you've enhanced customer journeys in the past.

✨Tip Number 3

Stay updated on industry trends! Follow relevant blogs, podcasts, and news about AI and customer service innovations. This knowledge will not only impress during interviews but also help you engage in meaningful conversations with hiring managers.

✨Tip Number 4

Apply through our website! We make it super easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining our team in shaping AI-driven customer journeys.

We think you need these skills to ace Lead AI Product Owner: Shape AI-Driven Customer Journeys

AI/ML Technologies
Product Strategy
Roadmap Management
Customer Journey Enhancement
Cross-Functional Team Collaboration
Communication Skills
Problem-Solving Skills
Customer Support Solution Design
Innovative Thinking
Project Management
Stakeholder Engagement
Analytical Skills
Experience in Insurance Industry

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Lead AI Product Owner role. Highlight your expertise in AI/ML technologies and any relevant projects you've worked on that enhance customer journeys.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share your passion for AI-driven products and how your experience can help shape innovative customer service solutions.

Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your problem-solving abilities.

Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it reaches the right team. Plus, it shows you're keen on joining us at StudySmarter!

How to prepare for a job interview at Chubb

✨Know Your AI Inside Out

Make sure you brush up on your knowledge of AI and ML technologies. Be ready to discuss specific projects where you've successfully implemented these technologies to enhance customer journeys. This will show that you not only understand the theory but also have practical experience.

✨Showcase Your Cross-Functional Collaboration

Prepare examples of how you've worked with different teams in the past. Highlight your ability to drive product strategy by collaborating with stakeholders from various departments. This will demonstrate your leadership skills and your understanding of how to align diverse teams towards a common goal.

✨Communicate Clearly and Confidently

Since excellent communication is key for this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers during the interview. This will help you convey your problem-solving abilities effectively.

✨Prepare Questions That Matter

Think of insightful questions to ask your interviewers about their current AI initiatives and customer journey strategies. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.

Lead AI Product Owner: Shape AI-Driven Customer Journeys
Chubb

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