HR Services Associate

Do you have experience working in an HR Administration or HR Support role?

We are one of the largest insurers in the world with offices in 54 countries, excellent employee benefits and an engaging working culture!

We will consider applicants who can demonstrate proven experience in any industry sector, however prior exposure to a corporate environment is preferred.

This role supports the business in the provision of first line employment advice, acting as the first point of contact for enquires relating to HR process and policy application. Our team is also responsible for the delivery of high quality administrative support, covering the full employee lifecycle.

The role has a specific focus on UK policy and process and is subject to supporting the adopted processes covering other locations in the Europe, Middle East and African regions.

We are based in Glasgow City Centre and have a blended working approach between home and office working, over a 5-day Monday to Friday work pattern. This position is fixed term for 12 months.

KEY RESPONSIBILITIES:

Employee Lifecycle Support:

• Correctly administer changes to terms and conditions of employment, ensuring correct sign off, accurate system and contract updates and maintenance of employee files.
• Responsible for administration of employee benefits, including the maintenance of the UK Flexible Benefits system.
• Take responsibility for completion of employment verification requests and management of the probation process to ensure all employees have an accurate employment status.
• Own management of absence policies, including the administration of the MyHR absence management tool and all family leave policies, ensuring all leave is recorded and reported correctly to payroll.

On-boarding and off-boarding support:

• Work closely and collaboratively with the resourcing team ensuring all new hires are on-boarded correctly ensuring a first-class customer experience.
• Scheduling and coordinating interviews
• Accurate and timely processing of all leaver information and speaking with employees and line managers to ensure correct calculation of outstanding holidays for payroll.
• Add new hires to our MyHR system (Oracle) and update records for country transfers.
• Deal with external providers such as those for pre-employment screening and immigration support and ensure all sponsored workers visa/work permit data is correctly maintained and recorded.

Payroll Preparation:

• Responsibility for accurately updating and maintaining the payroll input tracker, ensuring payroll payments are processed, this includes all starters, leavers, contractual changes and benefits.

Wider HR team support:

• Procurement and Vendor management
• Assist the Reward and HRIS teams with cyclical initiatives and user acceptance system testing.
• Administrative support to both the Talent and Development and Diversity, Equity and Inclusion function

EXPERIENCE & SKILLS REQUIRED:

• Great verbal and written communication skills, with ability to explain policy and processes in a clear and simple manner.
• Conscientious and detail oriented while working to agreed service levels.
• Strong organisational and time-management skills and capable of planning and prioritising your own workload.
• Previous experience in HR Administration and employee lifecycle support.
• HR Systems experience essential, preferably with Oracle.
• Proficiency with Microsoft Word, Excel and Outlook.
• Knowledge of the importance of data protection.
• Ability to be involved in ad-hoc projects required by the business that impact our HR processes whilst still able to deliver BAU.
• Embrace change that supports the needs of the team and the business.
• Be able to deliver an ‘exceptional employee experience’.

WE OFFER IN RETURN

Competitive salary, annual bonus & pension scheme, 25 days annual leave plus ability to purchase 5 additional days. Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Employee resource groups,1 day annual Charitable leave, Cycle to work scheme, Employee Assistance program.

OUR VALUES

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion

At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.