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- Tasks: Supervise facilities services, manage office relocations, and ensure smooth operations.
- Company: Join Chubb, one of the largest commercial insurers globally.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that enhances employee experience and operational efficiency.
- Qualifications: Degree in Facilities Management or equivalent experience required; strong communication skills essential.
- Other info: Experience in corporate environments and facility services coordination is preferred.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with: Facility Services Supervisor UKI North, Glasgow col-narrow-left Client: CHUBB Location: Glasgow, United Kingdom Job Category: Other – EU work permit required: Yes col-narrow-right Job Reference: 9868cb8bd72a Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: If working with one of the largest commercial insurers in the world appeals, then we would love to hear from you! The Facilities Services Supervisor will supervise the Facilities Services in the assigned offices to ensure the continuous operation of Chubb’s services within our Properties. From a Facilities perspective, they will also support with Chubb office relocations, as well as with other (major) projects and be able to fully handle with all services delivered to employees under the scope of Real estate and Facilities Services and with the supervision of the Regional Facility Manager and/or the Head of EMEA Facility Management. Offices within the roles area of responsibility are: Glasgow Leeds Manchester Dublin Newcastle Johannesburg The Facilities Services Supervisor will have joint responsibility on Chubb´s London Post room tasks and all other facility services with scope including, but not limited to, office material, Multi-function devices, catering, maintenance and cleaning services, being their mail responsibility the day-to-day management of the offices and the support to all employees in them enabling a phenomenal employee experience and high standard efficiency in the offices. Key responsibilities: Manage the performance of Facilities related service providers (eg: cleaning, catering & vending, couriers, office stationery, amongst others), ensuring all contracts are appropriately detailed, SLAs and KPIs are in place and contractors are reviewed against these standards at least every quarter, with the support of the Regional Facility Manager. Develop and manage a central repository for all critical FM information. Including, but not limited to, Leases and service Contracts or Maintenance schedules. Support the Regional FM on relocation projects, including working closely with IT and their service partners. Starts once the lease is signed, ends with the relocation and (where applicable) the return of the old premises Other Facilities Services and office management support as it arises, supporting the Regional Facility Manager Supervise (and perform when needed) Post room services in the Glasgow office, ensuring all tasks are performed professionally and efficiently, within the agreed SLAs. Work closely Regional FM to review performance, in those offices Post room services are outsourced. Invoice processing of facility related costs, as needed, or reviewing of invoices for PO processing by others, to ensure accurate allocations, in time to ensure all accurate quarter closers. Sub tenant invoice processing and follow-up on a quarterly basis for all subtenants in the UK South region. Any other ad hoc duties as required, especially in support to Regional FM Requirements & Experience: Degree or equivalent experience qualified (Facilities Management). Alternatively, relevant apprenticeship and perennial respective work experience. Strong communication and interpersonal skills, as well as the ability to build and maintain relationships with staff at all levels will be crucial Passion for customer service and high standards, allied with a keen eye for detail A history of demonstrating flexibility and self-planning is preferred Experience in Facility Services Coordination in offices with over 300 employees Facility Services management through SLAs and Indicator performance reviews The experience of working within a corporate office environment and working as part of a team is required Very good knowledge in digital literacy, specially excel and power point #J-18808-Ljbffr
Facility Services Supervisor UKI North employer: Chubb
Contact Detail:
Chubb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Services Supervisor UKI North
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Facilities Services Supervisor role. Understanding the specific tasks, such as managing service providers and supporting relocation projects, will help you demonstrate your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in corporate environments. Engaging with industry contacts can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Showcase your customer service skills and attention to detail in conversations with potential employers. Prepare examples from your past experiences where you successfully managed service delivery or improved employee satisfaction.
✨Tip Number 4
Research Chubb and its corporate culture. Understanding their values and how they approach facilities management will allow you to tailor your discussions and show that you're a great fit for their team.
We think you need these skills to ace Facility Services Supervisor UKI North
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in supervising service providers and managing office environments. Use specific examples that demonstrate your ability to meet SLAs and KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your strong communication skills. Mention your experience with office relocations and your ability to build relationships at all levels within an organisation.
Highlight Relevant Skills: In your application, emphasise your digital literacy, especially your proficiency in Excel and PowerPoint. These skills are crucial for managing facility-related information and performance reviews.
Showcase Flexibility and Planning: Provide examples of how you've demonstrated flexibility and self-planning in previous roles. This will show your potential employer that you can adapt to changing circumstances and manage multiple tasks effectively.
How to prepare for a job interview at Chubb
✨Know Your Facilities Management Basics
Make sure you brush up on your knowledge of facilities management principles, especially those related to service level agreements (SLAs) and key performance indicators (KPIs). Being able to discuss these concepts confidently will show that you're well-prepared for the role.
✨Demonstrate Your Customer Service Skills
Since the role requires a passion for customer service, think of specific examples from your past experiences where you've gone above and beyond to meet client or employee needs. This will highlight your commitment to providing a phenomenal employee experience.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as managing a relocation project or dealing with a service provider issue. Practising your responses to these scenarios can help you articulate your problem-solving skills effectively.
✨Showcase Your Communication Skills
Strong communication is key in this role. Be ready to discuss how you've built relationships with colleagues at various levels in previous positions. Highlighting your interpersonal skills will demonstrate your ability to work collaboratively within a team.
