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- Tasks: Lead digital claims initiatives and drive innovation across the EMEA region.
- Company: Join Chubb, a leading insurance company committed to digital transformation.
- Benefits: Enjoy competitive salary, generous leave, private medical cover, and more.
- Why this job: Shape the future of claims with cutting-edge digital solutions and make a real impact.
- Qualifications: Strong stakeholder management and proven experience in digital claims solutions required.
- Other info: Collaborative environment focused on diversity, inclusion, and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Claims Digital Manager role at Chubb
We have a new role available in our Claims team for a Claims Digital Manager.
As the Claims Digital Manager at Chubb, you will spearhead the development and implementation of digital claims solutions across the EMEA region. Your role will focus on driving digital adoption, enhancing automation, and ensuring seamless, straight-through processed claims. You will set the strategic direction for the EMEA Claims Digital team, collaborate closely with IT to align on claims requirements, and maintain oversight of digital benefits and enhancements.
If you have a passion for digital innovation and a deep understanding of the insurance industry, we invite you to apply for this exciting opportunity to shape the future of claims at Chubb.
Key Responsibilities
- Provide leadership for digital claims initiatives in the EMEA region.
- Collaborate with Chubb\’s digital teams to plan and deliver digital solutions.
- Understand Chubb\’s products and markets to inform digital strategies.
- Align with Continuous Improvement and PMO teams to drive change across EMEA claims.
- Develop strong business cases for decision-making and act as a liaison between Operations, Claims, and IT at a regional leadership level.
- Conduct feasibility studies in collaboration with Claims Operations senior management.
- Coordinate with COG and Global Claims on new project delivery, including budget, capabilities, and timelines.
- Communicate the Claims Regional/Global Roadmap and support adoption strategies.
- Engage with relevant stakeholder groups, including Local/Regional IT and Operations.
- Serve as the point of contact for EMEA digital initiatives involving claims, ensuring alignment with the Digital team, countries, COG Claims COO, and Regional Claims.
- Drive awareness of regional nuances in EMEA geographies or products.
- Actively participate in digital claims projects as a business representative, ensuring effective communication between project teams and countries.
- Recommend and implement communication, training, and measures within the Claims Department.
- Partner with key outsource providers to develop cost-effective automation solutions that enhance customer outcomes.
Qualifications
- Strong stakeholder management skills.
- Proven track record of leading change in claims journeys through online digital solutions.
- Sound understanding of Chubb IT systems and processes.
- Fluent in English; proficiency in other languages is an advantage.
- Knowledge of insurance products.
- Demonstrated leadership, creativity in process and IT, client focus, and awareness of regulatory issues.
We offer in return!
- Competitive salary & pension scheme
- 25 days annual leave plus ability to purchase 5 additional days
- Private Medical cover
- Employee Share Purchase Plan
- Life Assurance
- Subsidised gym membership
- Employee resource groups
- 1 day annual Charitable leave
- Employee Assistance program
Integrity. Client focus. Respect. Excellence. Teamwork. Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.
Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Marketing and Sales
Industries
- Insurance
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Claims Digital Manager employer: Chubb
Contact Detail:
Chubb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Digital Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and digital space. Attend industry events or webinars where you can meet potential colleagues or even hiring managers. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your digital skills! If you’ve worked on any digital claims projects or have experience with automation, make sure to highlight that in conversations. Bring examples of your work to interviews to demonstrate your impact and creativity.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for digital roles in the insurance sector. Think about how you can relate your past experiences to the responsibilities of the Claims Digital Manager role at Chubb.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Chubb team and making a difference in the claims process.
We think you need these skills to ace Claims Digital Manager
Some tips for your application 🫡
Show Your Passion for Digital Innovation: When writing your application, let your enthusiasm for digital solutions shine through! We want to see how your passion aligns with our mission at Chubb to enhance claims processes across the EMEA region.
Tailor Your Experience: Make sure to highlight your relevant experience in leading digital initiatives and managing stakeholders. We’re looking for someone who can drive change, so share specific examples that demonstrate your skills in this area!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly see how you fit into the Claims Digital Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to shape the future of claims at Chubb.
How to prepare for a job interview at Chubb
✨Know Your Digital Stuff
Make sure you brush up on the latest digital claims solutions and trends in the insurance industry. Chubb is looking for someone who can drive digital adoption, so be ready to discuss how you've successfully implemented digital strategies in the past.
✨Understand the EMEA Landscape
Familiarise yourself with the specific challenges and opportunities within the EMEA region. Highlight any experience you have working across different countries or cultures, as this will show your ability to navigate regional nuances effectively.
✨Showcase Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in previous roles. Chubb values strong collaboration, so be ready to discuss how you've aligned teams and driven change through effective communication.
✨Be Ready to Discuss Automation
Since the role involves enhancing automation, think about how you've contributed to similar projects before. Be prepared to share specific examples of cost-effective solutions you've developed that improved customer outcomes.
