Claims Adjuster, Chubb Global Markets

Are you an experienced claims handler with end to end Claims management expertise?

If interested in applying your skills within one of the largest insurers in the world, with excellent employee benefits, then we would love to hear from you!

As a Claims Handler at Chubb, you’ll manage a diverse portfolio of claims across multiple lines of business. From coverage analysis and investigation to evaluating policy liability, legal liability, and quantum, you’ll play a pivotal role in delivering exceptional service to our clients. While experience in Marine, Aviation, Property, or Casualty Claims is advantageous, we welcome candidates with claims handling expertise in other areas.

Key Responsibilities

• Negotiate settlement of claims to bring them to a successful conclusion.
• This may involve policy holders, other professionals, insurers, loss adjusters, brokers, solicitors and third parties.
• Self‑management of own caseload to ensure prompt settlement of files, accuracy and timeliness including control of vendor expenses.
• Focus on service delivery across the team for all internal/external client groups and stakeholders.
• Act as part of a team to ensure both Team and individual goals are met.
• Work with third party service providers to ensure claims service standards are maintained.
• Represent Chubb at internal and external meetings including review meetings with brokers, key clients and potentially London market representatives.
• Develop and maintain client relationships and look after key accounts through providing timely and clear responses to correspondence received.
• Provide general assistance and support to senior claims adjusters, managers and underwriters including projects and ad‑hoc tasks as they arise.

Qualifications

• Preference for professionally qualified individuals — ACII, or progress towards.
• Previous experience in a Claims handling role.
• Excellent Customer Service skills.
• Strong written and verbal communication skills.

Benefits

• Competitive salary & pension scheme.
• 25 days annual leave plus ability to purchase 5 additional days.
• Private Medical cover, Employee Share Purchase Plan, Life Assurance.
• Subsidised gym membership, Comprehensive Learning & development offering.
• Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
• Networking, mentoring & development opportunities, 1 day annual Charitable leave.
• Cycle to work scheme, Active Sports & social committee, Employee Assistance program.

Integrity. client focus. respect. excellence. teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.
Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.