2026 Chubb Apprenticeship Programme: Claims & Operations, Birmingham
Birmingham, United Kingdom
Job Description
With You, Chubb is Better
- Are you ready to launch your career in the dynamic world of insurance?
- Do you want to gain hands‑on experience while earning an industry‑recognised qualification?
- Are you excited to work for a global organisation where your contributions make a real impact?
If so, theChubb Apprenticeship Programme is the perfect first step in your career journey!
About the Programme
TheChubb Apprenticeship Programmeis a 24-month opportunity designed to give you hands‑on experience across ourClaimsandUnderwriting Operationsfunctions, spending 12 months in each area. This rotational structure provides a comprehensive understanding of the insurance cycle while equipping you with practical skills and industry knowledge. As an Apprentice, you’ll gain valuable insights and expertise that can pave the way for future roles inoperations,underwriting,claims management, andrisk analysis.
The programme combines20% structured learningwith80% on‑the‑job training, focusing on Chubb’s technical expertise, digital tools, and personal development. With exposure to both underwriting operations and claims, you’ll build a strong foundation for a career in these areas and beyond. Whether you aspire to excel inoperations,claims, or other exciting fields, this programme is your perfect starting point.
Your Rotations
Underwriting Operations
Support underwriting teams to deliver exceptional client service. You’ll take ownership of key operational tasks, including:
- Recording insurance risks
- Managing bookings
- Preparing policy documents
You’ll also identify and implement process improvements to optimise efficiency and enhance workflows. Working at the heart of our business, you’ll collaborate with diverse teams and build a strong foundation in insurance operations.
Claims
Discover what happens behind the scenes after an incident. In this rotation, you’ll:
- Collaborate with internal and external stakeholders
- Ensure claims are handled efficiently and in line with standards
By working closely with the claims team, you’ll develop the skills to exceed customer and broker expectations and lay the foundation for a successful career in insurance claims.
Why Join Chubb
At Chubb, we assess, assume, and manage risk with expertise and discipline. As a global leader in insurance, we operate in54 countries and territories, offering a wide range of products, including property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance.
Chubb is defined by itsbroad product offerings,exceptional financial strength, andglobal reach, supported by local expertise. As part of our team, you’ll work in diverse, multicultural environments that foster international collaboration and enhance communication and cultural understanding.
We are committed to developing our employees, offering extensive opportunities for progression and professional growth. Joining Chubb as an Apprentice is more than just a role, it’s the beginning of an exciting and rewarding career.
What You’ll Gain
- Acompetitive salarywith growth potential as you gain experience
- Personal and professional development through achallenging yet rewarding programme
- Full support to achieve theInsurance Practitioner Level 3 Apprenticeship Standardand theCertificate in Insurance (Cert CII)
- Potential for apermanent roleupon successful completion
- Aninclusive, supportive environmentwhere everyone can thrive
Qualifications
Who We’re Looking For
We’re looking for individuals eager to learn, grow, and succeed in a dynamic environment. No prior experience in insurance is required; just a willingness to embrace new challenges and develop your skills.
Requirements:
- MinimumA-levels (grade C or above)or equivalent (e.g., Scottish Standard Grade, Junior Certificate in Ireland), including GCSE Mathematics and English
- Proficient inwritten and spoken English
- High level ofaccuracyand attention to detail
- Acustomer‑centric mindsetwith the ability to empathise and build rapport
- Excellentverbal and written communication skills
- Aproactive, solution‑oriented approachwith adaptability to new processes
- Strongorganisational skillsand the ability to prioritise tasks effectively
- Acollaborative mindset, curiosity, and eagerness to solve problems
- A“can-do” attitude, commitment to excellence, and a drive to learn
Ready to take the first step in your career? Join Chubb and unlock your potential in a dynamic, global organisation.
Job Info
- Job Identification 27032
- Business Unit United Kingdom
- Legal Employer Chubb European Group SE UK Branch
2026 Chubb Apprenticeship Programme: Claims & Operations, Birmingham employer: Chubb
Chubb is an exceptional employer that offers a unique opportunity to kickstart your career in the insurance industry through its 2026 Apprenticeship Programme in Birmingham. With a strong focus on personal and professional development, employees benefit from a competitive salary, comprehensive benefits package, and a supportive work culture that encourages growth and collaboration. As part of a global leader in insurance, you'll gain invaluable hands-on experience while working in a diverse environment that fosters innovation and inclusivity.
We think you need these skills to ace 2026 Chubb Apprenticeship Programme: Claims & Operations, Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Chubb Apprenticeship Programme. We want to see your passion for insurance and how you can contribute to our team!
Showcase Your Communication Skills:Since excellent verbal and written communication is key in this role, ensure your application is clear, concise, and free of errors. We love a well-structured application that reflects your attention to detail!
Express Your Eagerness to Learn:Let us know about your willingness to embrace new challenges and develop your skills. We’re looking for individuals who are curious and proactive, so don’t hold back on sharing your enthusiasm!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get you started on your journey with Chubb!
How to prepare for a job interview at Chubb
✨Know Your Stuff
Before the interview, make sure you understand Chubb's business and the insurance industry. Familiarise yourself with their claims and underwriting operations. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Skills
Think about examples from your past experiences that demonstrate your attention to detail, customer-centric mindset, and problem-solving abilities. Be ready to discuss how these skills can benefit Chubb in the Claims & Operations programme.
✨Ask Smart Questions
Prepare thoughtful questions to ask your interviewers. This could be about the training structure, team dynamics, or opportunities for progression within Chubb. It shows you're engaged and eager to learn more about the company.
✨Be Yourself
Chubb values a collaborative mindset and a 'can-do' attitude. Don’t be afraid to let your personality shine through during the interview. Authenticity can set you apart and help you connect with your interviewers.
