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For Companies At a Glance
- Tasks: Analyse conduct-related data and support governance activities in a dynamic insurance environment.
- Company: Join Chubb, the world's largest publicly traded property and casualty insurer.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact on risk management and customer experience in a global company.
- Qualifications: Degree in Mathematics or Business, strong Excel skills, and analytical mindset.
- Other info: Collaborative team culture with opportunities to work across various business functions.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Job Type: Full-time/Permanent
Reports to: Conduct Risk Manager, Consumer Lines EMEA
Who We Are
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are distinguished by our extensive product and service offerings, broad distribution capabilities, exceptional financial strength, and local operations globally.
The Role
As a Conduct Risk Analyst, you will be a key member of the Regional Conduct Team, supporting the Conduct Risk Manager for Consumer Lines EMEA. You will ensure the quality, accuracy, and completeness of conduct-related data, provide analysis to meet business line requirements, and support conduct governance, product, and conduct risk activities. The role also involves coordinating monthly and quarterly conduct information, preparing management committee reports, and supporting the administration of the Consumer Lines EMEA governance framework. This position is critical in providing assurance to the Conduct Risk Manager and the wider organization regarding data quality, identifying conduct issues and trends, and recommending improvements to controls and customer experience while mitigating risk exposure. The successful candidate will be adaptable, able to manage changing priorities, and demonstrate strong time management and flexibility.
Key Responsibilities
- Ensure timely submission of conduct-related data from both system and manual sources.
- Collaborate with business functions to integrate new or modified schemes/products into the conduct database.
- Perform ongoing data audits to maintain quality, accuracy, and completeness.
- Identify, log, and resolve data issues, providing status reports and action plans to management.
- Work closely with colleagues across Account Management, Underwriting, Claims, Complaints, Operations, and Business Intelligence to resolve data issues.
- Analyse trends and exceptions in conduct data, investigate findings, and present recommendations.
- Support conduct function activities, including regulatory report submissions, appointed representative activity, product reviews, product modification requests, local governance meetings, MI breach investigations, and deep-dive investigations.
- Review management information and reporting for efficiency and compliance; propose and implement solutions as agreed.
- Maintain governance procedures in line with evolving governance activities.
- Gather and review management information from multiple stakeholders for quarterly reporting.
- Prepare aggregated reporting packs and maintain logs and templates.
- Administer reporting and governance framework activities.
- Perform other ad-hoc duties as assigned.
Qualifications Skills & Experience:
- Degree qualification, preferably in Mathematics or Business.
- Advanced Microsoft Excel skills.
- Advanced Visual Basic would be an advantage.
- Previous experience working for a global insurance company or similar financial services organization would be an advantage.
- Experience preparing reports, analysing data, and interpreting results to identify trends, process performance and risk management controls.
Conduct Risk Analyst employer: Chubb Ltd.
Contact Detail:
Chubb Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conduct Risk Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to conduct risk and data analysis. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at StudySmarter and ready to take on the challenge!
We think you need these skills to ace Conduct Risk Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Conduct Risk Analyst role. Highlight relevant experience and skills that match the job description, especially your data analysis and reporting abilities. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about conduct risk and how your background makes you a great fit for Chubb. Don’t forget to mention any specific projects or experiences that relate to the role.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to showcase your analytical skills in your application. Include examples of how you've used data to identify trends or improve processes in previous roles. We love numbers and insights!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Chubb Ltd.
✨Know Your Numbers
As a Conduct Risk Analyst, you'll be dealing with data all the time. Brush up on your numerical skills and be ready to discuss how you've used data analysis in previous roles. Be prepared to share specific examples of trends you've identified and how they impacted decision-making.
✨Familiarise Yourself with Governance Frameworks
Understanding governance procedures is crucial for this role. Before the interview, research Chubb's governance framework and think about how your experience aligns with their needs. Bring up any relevant experiences where you maintained or improved governance processes.
✨Showcase Your Collaboration Skills
This position requires working closely with various teams. Prepare to discuss times when you've collaborated with different departments to resolve issues or improve processes. Highlight your adaptability and how you manage changing priorities while keeping everyone on the same page.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to identify and resolve data issues or conduct audits. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.