At a Glance
- Tasks: Join us as a Small Works Security Engineer, delivering innovative security solutions and excellent customer service.
- Company: Chubb, a 200-year-old leader in fire and security, committed to innovation and sustainability.
- Benefits: Earn up to £45,000 with extensive training and career development opportunities.
- Other info: Enjoy a supportive culture focused on your growth and a commitment to sustainable practices.
- Why this job: Make a real impact in a role that combines technology and customer care for a safer future.
- Qualifications: Experience in security systems, excellent customer service skills, and ability to lift and climb ladders.
The predicted salary is between 36000 - 54000 £ per year.
Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds.
Salary and Location
- SALARY: Opportunity to earn £45,000 (Includes base, OTE, and OT)
- LOCATION: Northwest Region
What You’ll be Doing as a Small Works Security Engineer
- Work closely with the service Operations Manager and wider branch network to complete 4–8-hour work orders and generate extra revenue into the business.
- Partner with recommendation team and engineers to drive opportunities.
- Work with the commercial seller and Key Account Managers (KAMs) for leads not suitable for install.
- Responsible for the quotes for all small works that come via the recommendation team, commercials, KAMs or other outlets such as the enquiries via the office admin.
- Provide excellent customer care (from understanding needs to keeping contact with ETAs, timescales, etc.).
- Manage each order (including stock orders) throughout the process of quotation and right through to the signing off the works.
- Follow up on recommendations and quotes, ensuring the customer understands the reasoning and positive impact our upgrades will have.
- Look for upsell opportunities, e.g. if we are upgrading signalling then is there potential for a panel upgrade?
Working Hours
- Monday – Friday 9am – 5pm
What We Would Like You To Bring
- Experienced Security Engineer with a deep knowledge of Intruder Alarms, Access Systems and CCTV.
- Ability to lift and climb ladders – it would be an advantage if you had an IPAF 3a & b cherry picker license.
- Always deliver excellent Customer Service.
Emphasising Sustainable Innovation
At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible. By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact.
If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.
Additional Information
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies. We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
Small Works Security Service Engineer employer: chubb fire & security
Chubb Fire & Security is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the Central Midlands, employees benefit from a competitive salary, a company vehicle, and access to health resources, making it an ideal place for those seeking meaningful and rewarding employment in the field of security systems.
StudySmarter Expert Advice🤫
We think this is how you could land Small Works Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with intruder alarms, access systems, or CCTV, make sure to highlight that in conversations. Bring examples of your work to interviews or even create a portfolio to showcase your expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Small Works Security Engineer position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining Chubb. It shows initiative and gives us a better sense of who you are right from the start.
We think you need these skills to ace Small Works Security Service Engineer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your experience aligns with our commitment to innovative solutions and excellent customer service.
Tailor Your CV:Make sure to customise your CV for the Small Works Security Engineer position. Highlight your experience with intruder alarms, access systems, and CCTV, as well as any relevant qualifications like an IPAF cherry picker license.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at chubb fire & security
✨Know Your Stuff
Make sure you brush up on your knowledge of intruder alarms, access systems, and CCTV. Chubb is looking for someone with a deep understanding of these technologies, so be ready to discuss your experience and any relevant projects you've worked on.
✨Showcase Your Customer Service Skills
Since excellent customer care is key for this role, prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where you understood a customer's needs and delivered solutions that made a positive impact.
✨Be Ready to Discuss Upselling
Chubb values the ability to identify upsell opportunities. Come prepared with examples of how you've successfully upsold products or services in previous roles. This will show that you can contribute to generating extra revenue for the business.
✨Emphasise Your Commitment to Sustainability
Chubb is dedicated to sustainable innovation, so be sure to express your passion for environmentally responsible practices. Share any experiences you have with sustainable solutions in your previous work, as this aligns with their mission and values.
