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- Tasks: Provide top-notch service and maintenance for security systems across your local area.
- Company: Join Chubb Fire & Security, a leader in innovative safety solutions for over 200 years.
- Benefits: Enjoy a competitive salary, 25 days holiday, company vehicle, and health benefits.
- Why this job: Make a real difference in keeping people safe while developing your skills in a dynamic environment.
- Qualifications: Experience in CCTV, intruder systems, and a full UK driving licence are essential.
- Other info: Receive extensive training and career development opportunities in a supportive team.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Join to apply for the Engineer - Field Service role at Chubb Fire & Security. We are looking to hire a Security Service Engineer to join our team across Bedfordshire, Buckinghamshire, Cambridgeshire and Hertfordshire. Key to this role is experience in CCTV, Intruder and Access Control. We specialise in the design, development, supply, installation and commissioning of complex integrated systems that meet the most stringent demands.
Chubb Fire & Security has protected people and assets worldwide for more than 200 years, providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many FTSE 100 companies.
SALARY: Up to ÂŁ37.5k base + OTE.
- 25 days holiday, plus bank holidays
- Company vehicle – option for private use
- Stable, long‑term work with a leading national business
- Localised patch – no long‑distance travel
- Sales referral incentive scheme
- Employee referral scheme (ÂŁ1,000)
- Company pension scheme (4% employer contribution)
- Life assurance (4 Ă— basic salary)
- Uniform, all PPE, tools and ongoing training provided
- Travel time scheme
- Central benefits platform offering a wide range of discounts
- Health & wellbeing resources
- Bravo Awards – recognising outstanding contributions and encouraging excellence
The Service Engineer is field‑based and part of a team that travels across defined geographical areas, reporting directly to a regional supervisor and regional manager. Candidates will be diverse and receive training to maintain and service multi‑disciplined systems, which may include one or more of the following: sophisticated CCTV, access control, perimeter detection, intruder detection, integrated management systems, intercoms, PCs and other computer platforms.
Training is provided through various means – external and internal formal courses, mentoring and further study. Experience in any of the relevant disciplines is desirable and beneficial; the ability to demonstrate sound technical knowledge via formal qualifications, technical assessment or evidenced experience is required.
Goals And Objectives
- Provide first‑line remedial reactive service and routine maintenance activities for all company and third‑party products used within the local region.
- Assist in commissioning and installation support for project works, if required.
Core Responsibilities
- Repair, maintain and service systems in accordance with relevant procedures, engineer instructions and specific system specifications.
- Ensure client satisfaction in all aspects of installation, maintenance and service visits prior to leaving the site, consistently projecting a high level of quality customer service.
- Be available for standby on a call‑out rota, as required within the team.
Candidate Requirements
- Good basic education and ideally a relevant qualification in the electrical/electronic industry. Alternatively able to demonstrate in‑depth knowledge through assessment.
- Field service experience.
- Good standard of IT skills (computer‑literate).
- Good level of customer‑service experience.
- IPAF, ECS, CSCS, safety passport holder or similar would be beneficial.
- Full UK driving licence.
- Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, intruder, access control & perimeter systems, networking.
About Us – Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security is a global business dedicated to keeping people and the world safe. We offer extensive training to all new advisors, fully supporting and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
Engineer - Field Service in Newmarket employer: Chubb Fire & Security
Contact Detail:
Chubb Fire & Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer - Field Service in Newmarket
✨Tip Number 1
Get to know the company inside out! Research Chubb Fire & Security, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about your past experiences with CCTV, intruder systems, and customer service, and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Engineer - Field Service in Newmarket
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV, intruder systems, and access control. We want to see how your skills match up with what we do at Chubb Fire & Security, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for our team. Remember, we love seeing enthusiasm and a bit of personality!
Show Off Your Technical Skills: Since this role requires sound technical knowledge, make sure to mention any relevant certifications or experiences you have. If you've worked with integrated management systems or similar tech, let us know – we’re keen to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Chubb Fire & Security!
How to prepare for a job interview at Chubb Fire & Security
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV, intruder systems, and access control. Be ready to discuss specific technologies you've worked with and how they relate to the role. This will show that you’re not just familiar with the basics but can also dive into the technical details.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or went above and beyond for a client. This will demonstrate your commitment to client satisfaction.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. They might ask how you would handle a specific service issue or a malfunctioning system. Practise articulating your thought process clearly and logically, as this will highlight your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of projects you might work on. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.