At a Glance
- Tasks: Manage key accounts and enhance customer relationships for a safer world.
- Company: Join Frontline, a leading security integrator with a people-first culture.
- Benefits: Competitive salary, company car, generous holiday, and wellness resources.
- Other info: Dynamic role with opportunities for continuous training and development.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong communication skills and proven sales success required.
The predicted salary is between 60000 - 60000 £ per year.
Looking for an opportunity within a business that offers a genuine ‘people first’ culture? Here at Frontline (Part of Chubb Fire & Security) we have an opportunity for a Key Account Manager to join our Sales Team based out of our Chalfont St Peter’s Office (Hybrid role).
More about us: At Frontline Security Solutions, you will join a leading Enterprise Security Integrator operating in 67 countries. We have been protecting communities and assets for over 25 years. As part of the Chubb family, we have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place.
People are at the heart of everything we do, and your well-being is important to us. That’s why we protect people first and are committed to keeping you safe, secure, and happy in your career.
SALARY: Competitive basic of up to £60k DOE OTE c £100,000 + (uncapped)
- Company car or car allowance
- 20 days holiday, plus bank holidays (increasing by 1 day per year up to 25 days)
- Continuous training and development
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety of discounts.
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence.
What You’ll be Doing as a Key Account Manager?
This is a critical role supporting the growth and retention of our customer relationships. The goal of the role is to provide a high quality of customer experience by engaging the customer proactively and reactively to deliver high levels of customer success.
Ensuring the customer is being fully supported by Frontline, researching the customer business, identifying key stakeholders for our value propositions, and building positive experiences of Frontline and the wider Chubb business units.
Elevate the Frontline/Chubb Client Value Proposition (CVP) with existing customers in the complex enterprise marketplace. Differentiate Frontline from other suppliers through the quality of insight and relevance that our CVP can create in the customers business.
Introduce compelling rationale with key stakeholders in the customers organisation to invest time and budget in evaluating the benefit our proposals represent. Contact the customer to share and agree unconsidered needs that create a sense of increased value the customer can achieve with Frontline and Chubb.
Prepare persuasive discussion points that elevate the value Frontline/Chubb CVPs can deliver. Collaborate with our sales teams and support functions to share learning and contribute to accelerating success across the entire sales organisation. Achieve your monthly and annual margin, revenue and renewals sales targets.
What We Would Like You To Bring
- Good communication skills and the ability to express technical and non-technical concepts clearly and concisely.
- A proven track record of achievements in previous roles with evidence of success driven from resourcefulness and self-resilience.
- Strong organisation skills and the ability to work under pressure and learn in new environments.
- Develop sales growth plans for each account to drive good customer experience and increase our share of the customer wallet.
- Demonstrable business acumen and adaptability.
- Strong relationship building, rapport creating, listening and questioning skills.
- Possess good IT skills – able to use Outlook, Word, Excel to a good level.
- Full UK Driving Licence.
Key Account Manager employer: chubb fire & security
At Frontline Security Solutions, we pride ourselves on our 'people first' culture, ensuring that our employees feel valued and supported in their roles. Based in Chalfont St Peter, our hybrid work model allows for flexibility while you contribute to a leading enterprise security integrator with over 25 years of experience. With competitive salaries, continuous training, and a strong focus on employee well-being, we offer a rewarding environment where you can grow your career and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Frontline or Chubb on LinkedIn. Ask them about their experiences and any tips they might have for landing the Key Account Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by researching Frontline's values and recent projects. Show us that you understand our 'people first' culture and how you can contribute to it. Tailor your answers to reflect our commitment to customer success.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your past achievements align with the goals of the Key Account Manager role. Use specific examples that highlight your relationship-building skills and ability to drive customer success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Frontline.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Show Your People Skills:As a Key Account Manager, your ability to build relationships is key. Make sure your application highlights your communication skills and any experience you've had in nurturing client relationships. We want to see how you connect with people!
Tailor Your CV:Don’t just send the same CV for every job! Tailor it to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to express your achievements and how they relate to the role. We appreciate candidates who can communicate effectively, just like we do with our clients!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Frontline!
How to prepare for a job interview at chubb fire & security
✨Know Your Customer
Before the interview, research Frontline and its clients thoroughly. Understand their business model, key stakeholders, and recent projects. This will help you tailor your responses and demonstrate your ability to engage proactively with customers.
✨Showcase Your Achievements
Prepare specific examples from your past roles that highlight your success in account management. Use metrics to quantify your achievements, such as revenue growth or customer retention rates, to show how you can drive results for Frontline.
✨Communicate Clearly
Practice articulating both technical and non-technical concepts clearly. Since the role requires strong communication skills, consider doing mock interviews with a friend to refine your ability to explain complex ideas simply and effectively.
✨Demonstrate Relationship Building Skills
Be ready to discuss how you've built and maintained relationships with clients in the past. Share strategies you've used to create rapport and trust, as this is crucial for a Key Account Manager at Frontline.
