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- Tasks: Support customers and manage inquiries while keeping records of interactions.
- Company: Join Mentor, a leader in innovative business management systems since 1983.
- Benefits: Up to £27,000 salary, 25 days holiday, and various employee perks.
- Why this job: Be part of a dynamic team that values leadership and personal development.
- Qualifications: Experience in business administration and strong communication skills required.
- Other info: Enjoy a supportive culture with opportunities for growth and recognition.
The predicted salary is between 21600 - 28800 £ per year.
We are looking to hire a Business Administrator to our team here at Mentor in Huddersfield. Since 1983, Mentor Business Systems has built an enviable reputation for designing and distributing innovative, secure and scalable business management systems. Through our market-leading technology, we deliver comprehensive and nimble software solutions that solve problems for field service organisations.
As part of the global API Group, we join a family of organisations including Chubb Fire & Security. Leadership, and leadership development, being our most powerful strategic advantage and the best way to invest in our people.
Salary: Up to £27,000 dependent on experience
Benefits:
- 25 days holiday
- Free onsite parking
- Cycle to Work Scheme
- Digital GP
- Employee Referral Scheme (£1,000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety of discounts
- Childcare Vouchers
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence
Duties:
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased
- Answer basic customer inquiries on product availability, maintenance, and the status of orders
- Resolve basic customers' service or billing complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Marketing and Accounts Support Experience:
- A background in business administration
- Microsoft Word and Excel
- Strong communication skills
- Ability to multitask
Business Support Administrator employer: Chubb Fire & Security
Contact Detail:
Chubb Fire & Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with current employees at Mentor. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by researching Mentor's products and culture. Show us that you understand what we do and how you can contribute. Tailor your answers to reflect our values and the skills mentioned in the job description.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on common questions related to business administration and customer service, so you're ready to impress us when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Mentor.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Administrator role. Highlight relevant experience and skills that match the job description, like your background in business administration and proficiency in Microsoft Word and Excel.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re a great fit for Mentor Business Systems. Mention your strong communication skills and how you can contribute to resolving customer inquiries and complaints effectively.
Showcase Your Multitasking Skills: In your application, give examples of how you've successfully managed multiple tasks at once. This is key for the role, so don’t hold back on sharing those experiences that demonstrate your ability to juggle responsibilities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chubb Fire & Security
✨Know Your Stuff
Before the interview, make sure you understand Mentor Business Systems and their products. Familiarise yourself with their innovative business management systems and how they serve field service organisations. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Highlight your experience in business administration, especially with Microsoft Word and Excel. Prepare examples of how you've used these tools to solve problems or improve processes in previous roles. This will demonstrate your capability to handle the responsibilities of the Business Support Administrator position.
✨Practice Communication
Strong communication skills are key for this role. Practice answering common interview questions clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and handling customer inquiries.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, leadership development opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in growing with the company.