DT Support Analyst in Blackburn

We’re actively recruiting for an IT Support Engineer here at Chubb, based out of our Blackburn HQ. As out tech capability grows as does our team. Key to this role is Coordinating the development and maintenance of technical architecture including networks, applications, hosting, PC, workstation, and mobile.

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things!

SALARY: Upto £35K (DoE)

• 25 days holiday, plus bank holidays
• Free Onsite Parking
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Digital GP
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

Key Duties:

• Coordinates architecture of end-to-end integrated systems and applications. Identifies key technology interactions and dependencies across platforms.
• Coordinates enterprise-wide guidance on network capabilities and hosting options.
• Coordinates the installation, configuration, support, and maintenance of software and hardware systems.

Experience and Qualifications:

Qualifications

• Degree (preferred, not mandatory) in:
  • IT / Computer Science / Information Systems
• OR experience in enterprise IT support
• Relevant certifications (highly desirable):
  • Microsoft:
    • MD-102 (Endpoint Administrator)
    • MS-102 (Microsoft 365 Admin)
    • AZ-900 / SC-300 (Entra / Identity)
  • ITIL Foundation (important for service management environment)

Technical Experience

End-User Computing & Devices (ESSENTIAL)

Microsoft 365 Stack (CORE)

Identity & Access / SSO

Networking Fundamentals (Important)

ITSM & Support Processes

Security & Compliance Awareness

Telephony / Collaboration (Nice but Valuable)

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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