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For Companies At a Glance
- Tasks: Provide admin support, manage emails, and ensure smooth operations.
- Company: Join Vipond, a family-oriented company with a rich history since 1969.
- Benefits: Enjoy 22 days holiday, free parking, and a cycle to work scheme.
- Why this job: Be part of a supportive team that values fun and career growth.
- Qualifications: Previous admin/customer service experience and solid IT skills required.
- Other info: Fully office-based role with a commitment to employee development.
Looking for an opportunity within a business that offer a genuine ‘people first’ culture? Here at Vipond (Part of the Chubb Group) we have an opportunity for an Administrator to join our fantastic, high performing team based in East Kilbride on a permanent, full time basis About Us, Our Culture & What We Can Offer You Vipond Fire Protection Ltd has its roots going back to 1969, when it was started as a small family owned business. The company has since expanded and grown and now covers the whole of the UK and Ireland Here at Vipond (part of the Chubb Group), you won’t be alone when you join our family, and will be supported by great people through a thorough induction process that provides you with all of the support you’ll need to establish yourself in your new role. Whilst we work hard, we believe that fun is also part of the job and helps us work well as a team. Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. SALARY: up to £25,000 per annum * 22 days holiday, plus bank holidays * Free Onsite Parking * Cycle to Work Scheme * Employee Referral Scheme (£1000) * Company Pension Scheme * Life Assurance (4 x Basic Salary) * Employee Scholarship Scheme * A Central Benefits Platform offering a wide variety discounts * Health & Wellbeing Resources * Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence What You’ll be Doing As an Administrator The main goal of this role is to provide administrative support to ensure the smooth and effective running of the branch. You will: * Manage email inboxes and respond to customer emails * Maintain customer job files through our internal CRM system * Raise and process customer invoices * Take calls from customers and answer their queries * Ensure streamlined administrative processes and exceptional customer service to clients Working Hours: Monday to Thursday 8.30am-5.00pm | Friday 8.30am-3.45pm | Fully Office Based What We Would Like You To Bring * You’ll have previous administrative / customer service experience * You’ll have Solid IT literacy skills – we use multiple systems, both inhouse portals and Microsoft systems * You‘ll be a natural communicator with an ability to build rapport with your colleagues * You’ll be proactive with the ability to prioritise workloads & multitask effectively * You’ll be highly organised and able to work to deadlines If this sounds like you, apply today and send us your application
Administrator employer: Chubb Fire & Security
Contact Detail:
Chubb Fire & Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarize yourself with the company culture at Vipond. Since they emphasize a 'people first' approach, think about how you can demonstrate your alignment with this value during your interactions.
✨Tip Number 2
Highlight your previous administrative and customer service experience in conversations. Be ready to share specific examples of how you've effectively managed workloads and provided exceptional service.
✨Tip Number 3
Prepare to discuss your IT literacy skills. Since they use multiple systems, be ready to talk about your experience with CRM systems and Microsoft applications, showcasing your adaptability.
✨Tip Number 4
Showcase your communication skills by engaging with current employees or reaching out on professional networks. Building rapport before applying can give you insights into the role and the team dynamics.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Vipond's 'people first' culture. Highlight in your application how your values align with theirs and how you can contribute to their supportive environment.
Tailor Your CV: Make sure your CV reflects your previous administrative and customer service experience. Emphasize your IT literacy skills and any relevant software you have used, as well as your ability to manage multiple tasks effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed administrative tasks in the past and how you can bring value to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Chubb Fire & Security
✨Show Your People Skills
Since Vipond values a 'people first' culture, be prepared to discuss your previous experiences in customer service and how you effectively communicate with colleagues and clients. Share specific examples that highlight your ability to build rapport.
✨Demonstrate IT Proficiency
The role requires solid IT literacy skills. Familiarize yourself with common administrative software and CRM systems. Be ready to discuss your experience with these tools and how you've used them to streamline processes in past roles.
✨Highlight Your Organizational Skills
As an Administrator, being organized is key. Prepare to talk about how you prioritize tasks and manage your time effectively. You might want to share a situation where your organizational skills led to a successful outcome.
✨Emphasize Teamwork and Fun
Vipond believes that fun is part of the job. Be sure to express your enthusiasm for working in a team environment and share any experiences where you contributed to a positive workplace culture or team spirit.
