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- Tasks: Support the team manager and oversee daily operations in a dynamic environment.
- Company: Join Chubb Fire & Security, a global leader in safety solutions for over 200 years.
- Benefits: Enjoy competitive salary, onsite parking, cycle scheme, pension, life assurance, and employee scholarships.
- Why this job: Be part of a supportive culture that values your growth and contributions.
- Qualifications: Strong communication skills, numeracy, Microsoft Office proficiency, and KPI management experience required.
- Other info: Opportunity for career development and recognition through Bravo Awards.
The predicted salary is between 21600 - 33600 £ per year.
# At Chubb we are driven by a powerful purpose – to protect your worldSenior Coordinator page is loaded## Senior Coordinatorlocations: Chubb Blackburn, Shadsworth Road, Blackburn, Lancashire, BB1 2PRtime type: Full timeposted on: Posted Todayjob requisition id: JR40004609We\’re looking to add a **Senior Coordinator** to our team here at **Chubb Community Care**, to play a senior role within the team. Based out of our Blackburn HQ this role will support the team manager to ensure team metrics and goals are met coupled with the continuous improvement of key processes.**Chubb Fire & Security** have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things!Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.**SALARY:** Upto £29K dependent on experience* 25 days holiday, plus bank holidays* Free Onsite Parking* Cycle to Work Scheme* Employee Referral Scheme (£1000)* Company Pension Scheme* Life Assurance (4 x Basic Salary)* Employee Scholarship Scheme* A Central Benefits Platform offering a wide variety discounts* Childcare Vouchers* Health & Wellbeing Resources* Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence**Responsibilities:*** To support team manager to ensure teams metrics and goals are met* Support and encourage continuous improvement of team key processes* Provide HR support to team manager where required – 121’s team meetings etc.* Support team training, mentoring and knowledge sharing* Cover team manager role when on leave* To take overall responsibility for the day-to-day management of 1st line support for Team* Proactive and timely portfolio cleanse – Terminations, site additions, adhoc cleanse* Pro-active management of outstanding jobs – orders, service and callouts* Proactive management of department Dashboard for outstanding works* Order processing* Service maintenance proposals / renewals* Customer/Sales Team/Field Service/Credit Control Liaison* Resolution of customer disputes / complaints* Creation of credit and reinvoice requests where applicable* Preparation of weekly/monthly/annual KPI information for customers* Customer monthly meetings* Responsible for ensuring service KPI deadlines are met within the team* Organisation and prioritisation of own workload* Any other reasonable duties as required**Qualifications/ Experience/Knowledge:*** Excellent communication (verbal and written) and team working skills* Good attention to detail* Numeracy* Microsoft Office* Good communication skills* Ability to manage KPI’s* Flexible and ability to adapt* Time management* Organizational skills* Proven leadership skills an advantage* Team leader experience* Knowledge of contract administrationIf this sounds like you, apply today and send us your application!*Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.*#LI-CO1**Additional Information**Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companiesWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.#BR-CB #J-18808-Ljbffr
Senior Coordinator employer: Chubb Fire & Security Ltd.
Contact Detail:
Chubb Fire & Security Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Coordinator
✨Tip Number 1
Familiarise yourself with Chubb's core values and mission. Understanding their commitment to safety and innovation will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Senior Coordinator role.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams or projects in the past. Highlighting your experience with KPIs and team management will demonstrate your capability to fulfil the responsibilities of the role.
✨Tip Number 4
Research recent developments in the fire and security industry. Being knowledgeable about current trends and challenges will allow you to engage in meaningful discussions during interviews, showing your passion for the field.
We think you need these skills to ace Senior Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Coordinator role. Emphasise your communication skills, team management experience, and familiarity with Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position at Chubb. Mention specific examples of how you've successfully managed KPIs or supported team training in previous roles.
Highlight Relevant Achievements: In your application, include quantifiable achievements that demonstrate your ability to meet team metrics and improve processes. This could be anything from successful project completions to improvements in team performance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chubb Fire & Security Ltd.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior Coordinator. Familiarise yourself with the key tasks mentioned in the job description, such as supporting team management and managing KPIs. This will help you demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you effectively communicated with team members or stakeholders. Be ready to discuss how you can contribute to team meetings and training sessions.
✨Demonstrate Proactivity
The role requires proactive management of various tasks. Think of instances where you took initiative in previous roles, whether it was streamlining processes or managing outstanding jobs. Highlight these experiences during your interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Senior Coordinator role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.