CCTV Call Centre Agent: Day/Night Shifts in Nottingham

CCTV Call Centre Agent: Day/Night Shifts in Nottingham

Nottingham Full-Time 30534 - 30534 £ / year (est.) No working from home possible
Chubb Fire & Security Ltd.

At a Glance

  • Tasks: Monitor and respond to alarms in a fast-paced CCTV call centre environment.
  • Company: Join Chubb Fire & Security Ltd., a leader in safety and security.
  • Benefits: Enjoy a competitive salary, enhanced overtime rates, and free onsite parking.
  • Other info: Full-time role with day/night shifts and ongoing training opportunities.
  • Why this job: Make a difference by ensuring safety while developing your skills in a supportive team.
  • Qualifications: Strong communication and customer service skills; SIA badge holders preferred but not required.

The predicted salary is between 30534 - 30534 £ per year.

Chubb Fire & Security Ltd. is looking for CCTV Call Centre Agents to join their team in Nottingham. This full-time, permanent role includes night shifts and offers both SIA badge holders and non-badge holders the opportunity to assist with the monitoring and response to alarms.

The position provides a salary of £30,534.50 per annum, including various benefits such as enhanced overtime rates, free onsite parking, and ongoing training.

Strong communication and customer service skills are essential for this role.

CCTV Call Centre Agent: Day/Night Shifts in Nottingham employer: Chubb Fire & Security Ltd.

Chubb Fire & Security Ltd. is an excellent employer that prioritises the growth and development of its employees, offering comprehensive training and a supportive work culture in Nottingham. With competitive salaries, enhanced overtime rates, and benefits like free onsite parking, this role as a CCTV Call Centre Agent not only provides meaningful work but also fosters a collaborative environment where your contributions are valued.

Chubb Fire & Security Ltd.

Contact Details:

Chubb Fire & Security Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CCTV Call Centre Agent: Day/Night Shifts in Nottingham

Tip Number 1

Network like a pro! Reach out to current or former employees at Chubb Fire & Security Ltd. on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common questions related to customer service and communication skills. We want to show that we can handle those alarms with confidence and clarity!

Tip Number 3

Dress the part! Even if it’s a virtual interview, looking sharp can boost our confidence and make a great first impression. Let’s show them we mean business!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress easily!

We think you need these skills to ace CCTV Call Centre Agent: Day/Night Shifts in Nottingham

Communication Skills
Customer Service Skills
Alarm Monitoring
Response Coordination
Attention to Detail
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your communication and customer service skills, as these are key for the CCTV Call Centre Agent role. We want to see how your experience aligns with what we're looking for!

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of your past experiences that demonstrate your ability to handle alarms and monitor situations effectively.

Show Your Availability:Since this role involves day and night shifts, be clear about your availability in your application. We appreciate candidates who can be flexible and ready to jump in when needed!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!

How to prepare for a job interview at Chubb Fire & Security Ltd.

Know Your Stuff

Before the interview, make sure you understand what Chubb Fire & Security Ltd. does and the specifics of the CCTV Call Centre Agent role. Familiarise yourself with their services, especially around alarm monitoring and response. This will show your genuine interest and help you answer questions more confidently.

Show Off Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly. You might be asked to handle hypothetical scenarios during the interview, so think about how you would communicate effectively in those situations. Remember, it’s all about demonstrating your customer service skills!

Prepare for Shift Work Questions

As this role involves day and night shifts, be ready to discuss your availability and how you manage working different hours. Think about examples from your past experiences that showcase your adaptability and reliability when it comes to shift work.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your expectations.