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For Companies At a Glance
- Tasks: Join our team to provide top-notch security solutions and customer care.
- Company: Chubb, a leading name in fire and security services.
- Benefits: Earn up to £45,000, enjoy 25 days holiday, and access health resources.
- Why this job: Make a real difference in protecting people and property while growing your career.
- Qualifications: Experience in security systems and a passion for excellent customer service.
- Other info: Stable work environment with opportunities for professional development and sustainability initiatives.
The predicted salary is between 36000 - 54000 £ per year.
At Chubb we are driven by a powerful purpose – to protect your world. Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership and leadership development is our most powerful strategic advantage and the best way to invest in our people.
Benefits
- Salary: Opportunity to earn £45,000 (Includes base, OTE, and OT)
- Location: Northwest Region – no long‑distance travelling
- Zero Oncall
- 25 days holiday, plus bank holidays
- Company Van – hybrids – option for private use
- Stable, long‑term work with a leading national business
- Development opportunities – industry‑led training modules, in‑house face‑to‑face courses, manufacturer‑led product training sessions, optional individual development plans
- Online GP for you and your family
- Parking Apps
- Employee Referral Scheme (£1000)
- Company Pension Scheme (5% employer contribution)
- Life Assurance (4 x Basic Salary)
- Uniform, all PPE, tools and ongoing training provided
- Travel Time Scheme
- A Central Benefits Platform offering a wide variety of discounts
- Health & Wellbeing Resources
- Bravo Awards – recognising outstanding contributions and encouraging excellence
Responsibilities
- Work closely with the Service Operations Manager and wider branch network to complete 4–8‑hour work orders and generate extra revenue into the business.
- Partner with the recommendation team and engineers to drive opportunities.
- Work with the commercial seller and Key Account Managers (KAMs) for leads not suitable for install.
- Take responsibility for quotes for all small works that come via the recommendation team, commercials, KAMs or other outlets such as enquiries via office admin.
- Provide excellent customer care (from understanding needs to keeping contact with ETA’s, timescales, etc.) and manage each order (including stock orders) throughout the process of quotation right through to signing off the works.
- Follow up on recommendations and quotes, ensuring the customer understands the reasoning and positive impact our upgrades will have.
Qualifications
- Experienced Security Engineer with a deep knowledge of Intruder Alarms, Access Systems, and CCTV.
- Ability to lift and climb ladders – advantage if holding an IPAF 3a & b cherry picker license.
- Always deliver excellent Customer Service.
Working Hours
Monday – Friday 9am – 5pm
Location
Manchester, England, GB (Northwest Region)
Sustainability
At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting‑edge yet environmentally responsible. Join us to help protect people and property while minimising environmental impact.
Small Works Security Service Engineer in Manchester employer: Chubb Fire & Security Ltd.
Contact Detail:
Chubb Fire & Security Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Small Works Security Service Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend local events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by researching Chubb and understanding their values. We want to see how you can fit into our culture of innovation and customer care. Practice common interview questions and think about how your experience aligns with the role of a Small Works Security Service Engineer.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or projects that highlight your expertise in intruder alarms, access systems, and CCTV. We love seeing how you’ve delivered excellent customer service in the past, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to grow with us at Chubb. Don’t miss out on the opportunity to join our team!
We think you need these skills to ace Small Works Security Service Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Small Works Security Service Engineer role. Highlight your experience with intruder alarms, access systems, and CCTV. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about security engineering and how you can contribute to our mission at Chubb. Keep it engaging and personal – we love to see your personality!
Showcase Customer Service Skills: Since excellent customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you handle customer needs and ensure satisfaction.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chubb Fire & Security Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of intruder alarms, access systems, and CCTV. Be ready to discuss specific technologies and how they work. This will show that you're not just a candidate, but someone who truly understands the field.
✨Customer Care is Key
Since excellent customer service is a must for this role, prepare examples of how you've gone above and beyond for customers in the past. Think about situations where you resolved issues or improved client satisfaction – these stories will resonate well.
✨Show Your Team Spirit
Chubb values collaboration, so be ready to talk about how you’ve worked with others in previous roles. Highlight experiences where you partnered with colleagues or teams to achieve a common goal, especially in service operations.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s commitment to sustainability and employee development. This shows that you’re genuinely interested in their mission and how you can grow within the organisation, which aligns perfectly with their values.
