At a Glance
- Tasks: Manage key accounts and enhance customer relationships for a leading security solutions provider.
- Company: Join Frontline, part of Chubb Fire & Security, with a people-first culture.
- Benefits: Competitive salary, company car, generous holiday, and continuous training.
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Make a real impact in a role that prioritises customer success and personal growth.
- Qualifications: Strong communication skills and proven sales experience required.
The predicted salary is between 60000 - 60000 £ per year.
Looking for an opportunity within a business that offers a genuine ‘people first’ culture? Here at Frontline (Part of Chubb Fire & Security) we have an opportunity for a Key Account Manager to join our Sales Team based out of our Chalfont St Peter’s Office (Hybrid role).
More about us
At Frontline Security Solutions, you will join a leading Enterprise Security Integrator operating in 67 countries. We have been protecting communities and assets for over 25 years. As part of the Chubb family, we have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place. People are at the heart of everything we do, and your well-being is important to us. That’s why we protect people first and are committed to keeping you safe, secure, and happy in your career.
SALARY:
- Competitive basic of up to £60k DOE OTE c £100,000 + (uncapped)
- Company car or car allowance
- 20 days holiday, plus bank holidays (increasing by 1 day per year up to 25 days)
- Continuous training and development
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety of discounts.
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence.
What You’ll be Doing as a Key Account Manager?
- This is a critical role supporting the growth and retention of our customer relationships.
- The goal of the role is to provide a high quality of customer experience by engaging the customer proactively and reactively to deliver high levels of customer success.
- Ensuring the customer is being fully supported by Frontline, researching the customer business, identifying key stakeholders for our value propositions, and building positive experiences of Frontline and the wider Chubb business units.
- Elevate the Frontline/Chubb Client Value Proposition (CVP) with existing customers in the complex enterprise marketplace.
- Differentiating Frontline from other suppliers through the quality of insight and relevance that our CVP can create in the customers business.
- Introducing compelling rationale with key stakeholders in the customers organisation to invest time and budget in evaluating the benefit our proposals represent.
- Contacting the customer to share and agree unconsidered needs that create a sense of increased value the customer can achieve with Frontline and Chubb.
- Preparing persuasive discussion points that elevate the value Frontline/Chubb CVPs can deliver.
- Collaborating with our sales teams and support functions to share learning and contribute to accelerating success across the entire sales organisation.
- Achieving your monthly and annual margin, revenue and renewals sales targets.
What We Would Like You To Bring
- Good communication skills and the ability to express technical and non-technical concepts clearly and concisely.
- A proven track record of achievements in previous roles with evidence of success driven from resourcefulness and self-resilience.
- Strong organisation skills and the ability to work under pressure and learn in new environments.
- Developing sales growth plans for each account to drive good customer experience and increase our share of the customer wallet.
- Demonstrable business acumen and adaptability.
- Strong relationship building, rapport creating, listening and questioning skills.
- Possess good IT skills – able to use Outlook, Word, Excel to a good level.
- Full UK Driving Licence.
Additional Information
At Frontline Security Solutions, you will join a leading Enterprise Security Integrator operating in 67 countries. We have been protecting communities and assets for over 25 years. As part of the Chubb family, we have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place. People are at the heart of everything we do, and your well-being is important to us. That’s why we protect people first and are committed to keeping you safe, secure, and happy in your career.
Key Account Manager employer: Chubb Fire & Security Ltd.
At Frontline Security Solutions, located in Chalfont St Peter, we pride ourselves on a genuine 'people first' culture that prioritises employee well-being and growth. With competitive salaries, extensive training opportunities, and a supportive work environment, we empower our Key Account Managers to excel while making a meaningful impact in the security industry. Join us to be part of a dynamic team dedicated to innovation and customer success, all while enjoying the benefits of a hybrid work model and a strong commitment to your professional development.
Contact Details:
Chubb Fire & Security Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Key Account Manager role. Highlight your achievements and how they relate to the job description. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s another chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your relevant experience and skills that align with what we’re looking for, like strong communication and relationship-building abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a perfect fit for our team at Frontline.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you’ve driven success in previous roles, especially in customer engagement and sales growth.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Chubb Fire & Security Ltd.
✨Know Your Customer
Before the interview, research Frontline and its key clients. Understand their business needs and how the company’s services can address them. This will help you demonstrate your ability to build strong customer relationships during the interview.
✨Showcase Your Achievements
Prepare specific examples of your past successes in account management. Highlight how you've driven sales growth or improved customer satisfaction. Use metrics where possible to quantify your achievements and make them more impactful.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This will not only help you provide relevant answers but also show your potential employer that you value communication and understand the importance of listening to clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think about how you would approach challenges in account management and be ready to discuss your thought process and strategies.
