At a Glance
- Tasks: Lead field operations and ensure top-notch service delivery in fire and security.
- Company: Join Chubb, a 200-year-old leader in fire and security solutions.
- Benefits: Enjoy a competitive salary, bonus scheme, and generous holiday allowance.
- Other info: Extensive training and career development opportunities await you.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Strong communication skills and a results-focused mindset are essential.
The predicted salary is between 45000 - 45000 £ per year.
Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.
Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
SALARY: £38 - 45k P.A. + Bonus Scheme
- 25 days holiday, plus bank holidays
- Company Car / Car allowance
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety discounts
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
What You’ll be Doing as an Operations Manager
In this role, you will report directly to the Head of Regional Service. As an Operations Manager you will lead our field operational activity and associated business processes in the delivery of planned, reactive and corrective service, maintenance and works within the Fire and Security Value Stream. You will also have overall accountability to lead and develop our teams to ensure optimised productivity and service delivery to achieve sustained profitable growth.
- Customer
- Ownership of customer portfolio and deliverables
- Proactively meet with customers to nurture relationship
- People
- Deal with people matters
- Manage training, development, talent and succession
- Health & Safety (H&S)
- Ensure compliance with all audits
- Lead a 'safety first' culture adopting a target zero mindset where all are accountable for safety
- Productivity
- Drive the momentum on completing inspections by month due
- Review engineer performance and productivity
- Operations
- Review customer contracts
- Drive sustainable growth and profitability
What We Would Like You to Bring
- You‘ll be a natural communicator, with an ability to build rapport with our customers and your team
- Solution / results focused– Strive to understand and resolve potential issues to drive business growth
- Prioritise workloads & multitask effectively– You’ll work with a number of Engineers & customers at any one time
- Open minded and willing to learn - Learning in a fast-paced and ever-changing environment, isn’t for the faint hearted but we will endeavour to set you up for success, and it starts with an initial three-week classroom induction
- Solid IT literacy- We use multiple systems, both inhouse portals and Microsoft systems
- Highly organised - Planning or scheduling experience would be beneficial but not essential
- Fire and Security Experience – Fire and security systems and standards knowledge
About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies.
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years. This heritage inspires us to be innovative; we’ve become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch. Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.
Operations Manager - ES Service in Glasgow employer: Chubb Fire & Security Ltd.
Chubb is an exceptional employer that prioritises the growth and development of its employees, offering extensive training and career advancement opportunities within a supportive and innovative work culture. Located in Glasgow, our team enjoys a range of benefits including a competitive salary, generous holiday allowance, and a strong focus on health and wellbeing, all while being part of a global organisation with a rich 200-year heritage in fire and security solutions.
Contact Details:
Chubb Fire & Security Ltd. Recruitment Team
