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- Tasks: Maintain and service fire safety systems while ensuring customer satisfaction.
- Company: Join Chubb, a 200-year-old leader in innovative fire and security solutions.
- Benefits: Enjoy localised work, a company vehicle, training opportunities, and a pension scheme.
- Why this job: Be part of a team dedicated to safety and sustainability, with a focus on personal growth.
- Qualifications: Technical knowledge of fire safety systems and a full UK driving licence required.
- Other info: Work with a supportive culture that values your development and contributions.
The predicted salary is between 36000 - 54000 £ per year.
Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.
Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
The main purpose of the Fire Service Engineer role is to be responsible for maintaining and servicing fire safety systems, ensuring they meet current standards and customer requirements, while delivering exceptional customer service through clear communication and timely issue resolution. This role involves providing technical advice, conducting routine inspections, and performing repairs, all with a focus on ensuring customer satisfaction and safety across various sites.
- SALARY: Opportunity to earn in excess of £45,000 (This includes base, OTE, call out and OT)
- LOCATION: Localised patch within the Warrington area (some travel into Manchester / Wigan)
- BENEFITS:
- Localised patch – no more travelling long distances
- Stable, long-term work with a leading global business
- Company Vehicle (hybrids – depends on availability) – option for private use
- Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
- Parking Apps – making your life a little easier out in the field
- Online GP for you and your family
- Company Pension Scheme (5% employer contribution)
- Life Assurance (4 x Basic Salary)
- A Central Benefits Platform offering a wide variety discounts
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
What you will do:
- Conducting Routine Inspections: inspect fire safety systems (and ancillary equipment) to relevant British Standards whilst adhering to health & safety requirements (Full training provided)
- Performing Maintenance and Repairs: Planning your own day, you’ll be field based, visiting customer premises across the region
- Providing Technical Advice: offer guidance to our customers on fire safety best practices and help them understand and comply with fire safety regulations
- Responding to Service Calls: Engineers respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety
What we look for:
- Technical / Industry Knowledge: This role is working on life safety systems. You will be competent of working on a wide range of systems both addressable and conventional (including aspirating and gas suppression systems)
- Analytical and Problem-Solving Skills: Ability to assess potential risks and propose practical solutions
- Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
- Adaptability to handle dynamic situations and changing regulations
- Driving Licence: Full current UK driving licence
At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible. By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.
Fire Service Engineer employer: Chubb Fire & Security Ltd.
Contact Detail:
Chubb Fire & Security Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Service Engineer
✨Tip Number 1
Familiarise yourself with the latest fire safety regulations and standards in the UK. This knowledge will not only help you during interviews but also demonstrate your commitment to the role and the industry.
✨Tip Number 2
Network with professionals in the fire safety sector. Attend industry events or join relevant online forums to connect with current employees at Chubb or similar companies, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled technical challenges or customer service situations in the past. Being able to articulate your problem-solving skills and customer focus will set you apart from other candidates.
✨Tip Number 4
Research Chubb's commitment to sustainability and innovation in fire safety. Understanding their values and initiatives will allow you to align your answers during the interview, showing that you're a good fit for their culture.
We think you need these skills to ace Fire Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fire Service Engineer at Chubb. Familiarise yourself with the key tasks such as conducting routine inspections, performing maintenance, and providing technical advice.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your technical knowledge, problem-solving abilities, and any previous experience in fire safety systems or similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fire safety and customer service. Mention specific examples of how you've successfully resolved issues or improved safety standards in past roles to demonstrate your suitability for the position.
Highlight Your Communication Skills: Since effective communication is crucial for this role, ensure you provide examples in your application that illustrate your interpersonal skills. Discuss how you've effectively communicated with customers or team members in previous positions.
How to prepare for a job interview at Chubb Fire & Security Ltd.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Fire Service Engineer. Familiarise yourself with fire safety systems, British Standards, and the importance of customer service in this role.
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with various fire safety systems, including addressable and conventional systems. Highlight any relevant certifications or training that demonstrate your technical expertise.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles. This could involve troubleshooting technical problems or adapting to changing regulations, showcasing your analytical skills.
✨Communicate Effectively
Practice clear and concise communication. You’ll need to convey technical information to customers and team members, so being able to explain complex concepts simply will be crucial.