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- Tasks: Contact customers to collect outstanding balances and resolve payment issues.
- Company: Join Chubb, a global leader in fire and security with over 200 years of experience.
- Benefits: Starting salary from £25,000, 25 days holiday, bonuses, and health resources.
- Why this job: Be part of a dynamic team making a real impact in customer relations.
- Qualifications: No experience necessary; just bring your communication skills and willingness to learn.
- Other info: Enjoy hybrid working after probation and extensive training for career growth.
The predicted salary is between 20000 - 24000 £ per year.
Here at Chubb Fire & Security we have an opportunity for a Credit Controller to join our ‘Best in Class’ finance shared services team based in Blackburn (BB1 2PR) on a full time, permanent basis.
Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!
Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
SALARY: Starting from £25,000 up to £27,000 per annum (Depending on experience)
- 25 days holiday, plus bank holidays
- Quarterly Bonuses
- Free Onsite Parking
- Cycle to Work Scheme
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety discounts
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
What You’ll be Doing As a Credit Controller
The main goal of the credit controller is to contact customers to collect outstanding account balances, work with customers to understand their situation and resolve outstanding payment issues.
You will:
- Work to targets for monthly cash collection and quarterly aged debt
- Achieve monthly KPI targets
- Manage internal stakeholders and build strong relationships
- Problem solving and process improvement
- Update customer account information and reconcile accounts
- Prepare overdue debts for legal action
- Receive inbound calls from customers taking full responsibility for actions through to completion
WORKING HOURS: 37.5 hours per week | Monday to Friday | 9-5
For your probationary period (6 months) this will be a fully office based role, upon successful completion of probation you will be offered hybrid working (2 days from home).
What We Would Like You To Bring
Simply put, experience is desirable but not necessary, as we offer full training and support. Whatever your background we are looking for someone who wants to be constantly learning.
- You will maintain the highest professional standards and accountability
- You will be a natural communicator with an ability to build rapport with your colleagues and external customers
- You will be solution focused, striving to understand and resolve potential issues
- You will be able to prioritise workloads & multitask effectively
- You will be open minded and willing to learn in a fast-paced and ever-changing environment
- You must have Solid IT literacy skills - we use multiple systems, both inhouse portals and Microsoft systems
- You must be highly organised and able to work to deadlines
If this sounds like you, apply today and send us your application!
Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.
Credit Controller in Blackburn employer: Chubb Fire & Security Ltd.
Contact Detail:
Chubb Fire & Security Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role at Chubb. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Chubb's values and their approach to customer service. Think about how your skills align with their mission to protect people and assets. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to build rapport with customers. Role-play common scenarios with a friend or family member to boost your confidence and refine your problem-solving approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Chubb family. So, get that application in and let’s make it happen!
We think you need these skills to ace Credit Controller in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight any relevant experience or skills that match the job description, like problem-solving and communication skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your IT Skills: Since solid IT literacy is key for this role, mention any relevant software or systems you've used in the past. If you have experience with financial software or Microsoft systems, make sure to highlight that – it’ll catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Chubb Fire & Security Ltd.
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data, so brush up on your numerical skills. Be prepared to discuss how you've managed accounts or resolved payment issues in the past. This shows you understand the role and can handle the responsibilities.
✨Showcase Your Communication Skills
Since building rapport with customers is key, think of examples where you've successfully communicated in challenging situations. Practice articulating these experiences clearly, as it will demonstrate your natural communication abilities during the interview.
✨Problem-Solving Mindset
Chubb values solution-focused individuals. Prepare to discuss specific instances where you've identified problems and implemented effective solutions. This will highlight your proactive approach and ability to improve processes.
✨Be Organised and Ready to Multitask
The role requires strong organisational skills and the ability to juggle multiple tasks. Think about how you've managed competing priorities in previous roles and be ready to share those strategies. This will show that you're capable of thriving in a fast-paced environment.
