At a Glance
- Tasks: Lead the development and improvement of CRM and sales platforms for enhanced productivity.
- Company: Join Chubb, a global leader in security solutions with over 200 years of innovation.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a range of health and wellbeing resources.
- Other info: Be part of a diverse team of over 13,000 employees making a difference worldwide.
- Why this job: Make a real impact by bridging business and technology in a dynamic environment.
- Qualifications: Experience with Microsoft Dynamics 365, SQL, and CRM systems is essential.
The predicted salary is between 51750 - 63250 £ per year.
We're currently recruiting for a Senior Business Systems Solutions Analyst for our team here at Chubb, for a hybrid role, based out of our Blackburn HQ. This role would suit a commercially minded Senior Business Systems Solutions Analyst for the development, integration and continuous improvement of CRM and sales platforms. The role bridges business stakeholders, technical teams and third-party delivery partners to improve sales processes, data quality, automation, reporting, end user support and experience across Microsoft Dynamics 365, CPQ, SQL, SharePoint and the wider Power Platform ecosystem.
Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!
SALARY: Upto £50K DoE
- 25 days holiday, plus bank holidays
- Free Onsite Parking
- Vehicle
- Cycle to Work Scheme
- Digital GP
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety discounts
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
Role purpose: Responsible for the development, continuous improvement and operational support of MS Dynamics CRM, CPQ and related business applications used across sales, marketing and service functions. The role acts as the bridge between business stakeholders, technology teams and third-party delivery partners to deliver solutions that improve productivity, data quality, customer engagement and revenue performance.
Key responsibilities:
- Provide functional leadership and support for the CRM ecosystem, including Dynamics 365, Dataverse, Power Platform, CPQ, HubSpot integrations, SharePoint integrations and Customer Insights / marketing technologies.
- Provide MS Dynamics end user support and administration in conjunction with 3rd party suppliers.
- Own the roadmap, backlog and enhancement pipeline for Microsoft Dynamics 365 and associated sales platforms to support business requirements and growth.
- Advise on solution design, integration patterns, platform constraints, governance and performance considerations.
- Gather and prioritize business requirements from sales, marketing, service and operational stakeholders.
Candidate profile: This role suits someone who can operate comfortably between business process, system configuration, solution design, delivery governance and hands-on troubleshooting. The successful candidate will be pragmatic, technically credible, commercially aware and able to keep complex cross-functional work moving.
Skills and experience:
- Strong working knowledge of administration and support of Microsoft Dynamics 365, SQL, SharePoint, Dataverse and the Power Platforms.
- Experience owning or shaping CRM roadmaps, enhancement backlogs and release priorities.
- Ability to convert business requirements into practical functional specifications and acceptance criteria.
- Experience with sales process automation, lead allocation, quote/proposal processes and customer-facing workflows.
- Understanding of integrations between CRM and external platforms such as marketing systems, portals, CPQ tools, SharePoint or BI platforms.
Senior Business Systems Solutions Analyst in Blackburn employer: Chubb Fire & Security Group
At Chubb Fire & Security, we prioritise our people and their growth, making us an exceptional employer in the Southampton/Dorset region. With a competitive salary, uncapped earnings potential, and a strong focus on ongoing training and development, we empower our Commercial Sales Consultants to thrive in a supportive and inclusive work culture. Our commitment to employee wellbeing, recognition through Bravo Awards, and a robust benefits package further enhance the rewarding experience of being part of our team.
Contact Details:
Chubb Fire & Security Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Systems Solutions Analyst in Blackburn
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Chubb Fire & Security Group!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Senior Business Systems Solutions Analyst in Blackburn
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Chubb Fire & Security Group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Chubb Fire & Security Group
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Chubb Fire & Security Group’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
