Senior Coordinator Blackburn Chubb Operations

We\’re looking to add a Senior Coordinator to our team here at Chubb Community Care, to play a senior role within the team. Based out of our Blackburn HQ, this role will support the team manager to ensure team metrics and goals are met, coupled with the continuous improvement of key processes.

Chubb Fire & Security has been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment, and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive, with a dynamic team of over 13,000 employees globally – Together we do great things!

SALARY: Up to £28K dependent on experience

• Free Onsite Parking
• Cycle to Work Scheme
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety of discounts
• Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence

Responsibilities:

• Provide HR support to the team manager where required – 1:1’s, team meetings, etc.
• Support team training, mentoring, and knowledge sharing
• Cover team manager role when on leave
• Take overall responsibility for the day-to-day management of first-line support for the team
• Proactive and timely portfolio cleanse – terminations, site additions, ad hoc cleanses
• Proactive management of outstanding jobs – orders, service, and callouts
• Proactive management of department dashboard – status 76, 77, 79 & 95 WIP, validations, unbilled

Qualifications/Experience/Knowledge:

• Excellent communication (verbal and written) and teamwork skills

Note: This listing includes the job title, location, a brief description, and a link to more details.

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