At a Glance
- Tasks: Lead field operations and ensure top-notch service delivery in fire and security.
- Company: Join Chubb, a leader in innovative fire and security solutions with a rich heritage.
- Benefits: Enjoy a competitive salary, pension scheme, life assurance, and employee scholarships.
- Other info: Dynamic role with opportunities for growth and a focus on safety and productivity.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Strong communication skills, IT literacy, and a passion for learning are essential.
The predicted salary is between 40000 - 50000 £ per year.
Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage. Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
Company Benefits:
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety of discounts
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
What You’ll be Doing as an Operations Manager:
In this role, you will report directly to the Head of Regional Service. As an Operations Manager you will lead our field operational activity and associated business processes in the delivery of planned, reactive and corrective service, maintenance and works within the Fire and Security Value Stream. You will also have overall accountability to lead and develop our teams to ensure optimised productivity and service delivery to achieve sustained profitable growth.
Customer:
- Ownership of customer portfolio and deliverables
- Proactively meet with customers to nurture relationship
People:
- Deal with people matters
- Manage training, development, talent and succession
Health & Safety (H&S):
- Ensure compliance with all audits
- Lead a 'safety first' culture adopting a target zero mindset where all are accountable for safety
Productivity:
- Drive the momentum on completing inspections by month due
- Review engineer performance and productivity
Operations:
- Review customer contracts
- Drive sustainable growth and profitability
What We Would Like You to Bring:
- You’ll be a natural communicator, with an ability to build rapport with our customers and your team
- Solution/results focused – Strive to understand and resolve potential issues to drive business growth
- Prioritise workloads & multitask effectively – You’ll work with a number of Engineers & customers at any one time
- Open minded and willing to learn – Learning in a fast-paced and ever-changing environment isn’t for the faint hearted but we will endeavour to set you up for success, and it starts with an initial three-week classroom induction
- Solid IT literacy – We use multiple systems, both inhouse portals and Microsoft systems
- Highly organised – Planning or scheduling experience would be beneficial but not essential
- Fire and Security Experience – Fire and security systems and standards knowledge
Operations Manager - ES Service Rutherglen Chubb Operations employer: Chubb Deutschland GmbH
Chubb is an exceptional employer that prioritises the growth and development of its employees, offering a robust Company Pension Scheme, Life Assurance, and an Employee Scholarship Scheme. With a strong focus on innovation and leadership development, Chubb fosters a collaborative work culture where safety and excellence are paramount, making it an ideal place for those looking to advance their careers in a dynamic environment. Located in Rutherglen, you will be part of a global family that values your contributions and encourages a proactive approach to customer relationships and operational excellence.
