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- Tasks: Provide telephone support to elderly and vulnerable service users, processing alarm activations.
- Company: Global security firm in Nottingham with a focus on community support.
- Benefits: Salary of £29,333.34, onsite parking, and a company pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Empathy and previous customer service experience are essential.
- Other info: Full-time role with opportunities for personal growth and development.
The predicted salary is between 28000 - 30000 £ per year.
A global security firm in Nottingham is seeking a dedicated Telecare Agent to provide telephone support to elderly and vulnerable service users. This full-time role requires empathy and previous customer service experience. The position entails processing alarm activations and liaising with emergency services.
The job offers a salary of £29,333.34 per annum and various benefits including onsite parking and a company pension scheme. Ideal candidates are compassionate communicators motivated to support individuals in need.
Telecare Alarm Monitoring Agent - Day Shifts (4/4) in Nottingham employer: Chubb Deutschland GmbH
Contact Detail:
Chubb Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecare Alarm Monitoring Agent - Day Shifts (4/4) in Nottingham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you connect your experience with what they’re looking for in a Telecare Agent.
✨Tip Number 2
Practice your empathy skills! Since this role involves supporting elderly and vulnerable individuals, think of examples from your past customer service experience where you’ve shown compassion and understanding.
✨Tip Number 3
Prepare questions to ask during the interview. This shows your interest in the role and helps you understand how you can best support the service users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Telecare Alarm Monitoring Agent - Day Shifts (4/4) in Nottingham
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathy and compassion. We want to see how you connect with others, especially when it comes to supporting vulnerable individuals.
Customer Service Experience Matters: Don’t forget to mention any previous customer service experience you have. We’re looking for candidates who can communicate effectively and handle situations with care, so share relevant examples in your application.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Telecare Agent role.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Chubb Deutschland GmbH
✨Show Your Empathy
As a Telecare Alarm Monitoring Agent, empathy is key. During the interview, share examples of how you've supported vulnerable individuals in previous roles. This will demonstrate your ability to connect with service users and show that you genuinely care.
✨Highlight Customer Service Experience
Make sure to discuss your previous customer service experience in detail. Talk about specific situations where you resolved issues or provided exceptional support. This will help the interviewer see that you have the skills needed for this role.
✨Familiarise Yourself with Emergency Protocols
Since the job involves liaising with emergency services, it’s beneficial to understand basic emergency protocols. Research common procedures and be ready to discuss how you would handle alarm activations. This shows you're proactive and prepared.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about the team dynamics or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
