At a Glance
- Tasks: Repair and maintain security systems for high net worth clients.
- Company: Join Frontline, a leading Enterprise Security Integrator with a global presence.
- Benefits: Up to £36K salary, life assurance, pension, and health resources.
- Other info: Dynamic role with opportunities for professional development and a supportive team.
- Why this job: Make a real difference in community safety while growing your career.
- Qualifications: Experience in CCTV, Intruder, and Access Control systems preferred.
The predicted salary is between 36000 - 36000 £ per year.
We're looking to add a Service Engineer to our team at Frontline, based out of the East Midlands, working with high net worth clients. Key to this role is experience of CCTV, Intruder and Access Control. At Frontline Security Solutions, you will join a leading Enterprise Security Integrator operating in 67 countries. We have been protecting communities and assets for over 25 years. As part of the Chubb family, we have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place.
SALARY: Up to £36K dependent on experience + excellent OTE
- Life assurance 4 x base salary
- Pension 5% matched
- Cycle to work scheme
- Referral Scheme
- Ability to purchase additional leave
- Digital GP
- Health and wellbeing resources
- Benefits platform
Responsibilities:
- To repair, maintain and service systems in accordance with the relevant company procedures, engineer instructions and specific system specifications.
- To ensure that if the installed system differs from the specification that the relevant documentation is complete and it is brought to the attention of the relevant Supervisor.
- To ensure that all working areas on site are left in a clean and tidy state.
- To ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times.
- To ensure that relevant documentation is fully completed in an accurate and timely manner, including timesheets, work reports, service reports and expense claims.
- To ensure that all Company property is used and maintained in the proper manner, including special tools, ladders and Company vehicle where appropriate.
Qualifications / Experience / Knowledge:
- Good basic education and ideally a relevant qualification in the electrical/ Electronic. Alternatively able to demonstrate in depth knowledge through assessment.
- Field Service Experience.
- Good standard of IT skills. (Computer Literate).
- Good level of Customer Service experience.
- IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial.
- Full UK driving license.
- Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking.
This Engineering role would suit candidates based within commutable distance to Derby or the East Midlands.
Service Engineer in Dudley employer: Chubb Deutschland GmbH
At Frontline Security Solutions, we pride ourselves on being a leading Enterprise Security Integrator with a strong commitment to employee development and a supportive work culture. Based in the East Midlands, our Service Engineers enjoy competitive salaries, excellent benefits including life assurance and a pension scheme, and opportunities for professional growth within the Chubb family. Join us in making the world a safer place while working with high net worth clients and advancing your career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might know about opportunities at Frontline. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your skills! If you have experience with CCTV, Intruder, or Access Control, make sure to highlight that in conversations. We love seeing candidates who can demonstrate their technical knowledge and customer service experience.
✨Tip Number 3
Prepare for the interview! Research Frontline and our values. Think about how your experience aligns with our mission to make the world a safer place. We want to see your passion for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Frontline.
We think you need these skills to ace Service Engineer in Dudley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CCTV, Intruder, and Access Control systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how your background makes you a perfect fit for our team at Frontline. Keep it engaging and personal – we love to see your personality come through.
Show Off Your Customer Service Skills:Since we pride ourselves on quality customer service, make sure to include examples of how you've gone above and beyond for clients in your previous roles. We want to know how you ensure client satisfaction during installations and service visits!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Frontline!
How to prepare for a job interview at Chubb Deutschland GmbH
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV, Intruder, and Access Control systems. Be ready to discuss specific experiences you've had with these technologies, as well as any relevant qualifications. This will show that you're not just familiar with the terms but can actually apply your knowledge in real-world scenarios.
✨Customer Service Matters
Since this role involves high net worth clients, emphasise your customer service experience. Prepare examples of how you've gone above and beyond for clients in the past. This will demonstrate your commitment to quality service, which is key for Frontline Security Solutions.
✨Documentation is Key
Familiarise yourself with the importance of accurate documentation in engineering roles. Be prepared to discuss how you ensure all reports and timesheets are completed accurately and on time. This shows attention to detail and reliability, traits that are crucial for a Service Engineer.
✨Show Your Team Spirit
Frontline values teamwork, so be ready to talk about how you collaborate with others. Share examples of how you've worked effectively within a team to solve problems or improve processes. This will highlight your ability to contribute positively to the company culture.
