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- Tasks: Assist customers with inquiries and maintain records of interactions.
- Company: Join Mentor, a leader in innovative business management systems since 1983.
- Benefits: Enjoy up to £27,000 salary, 25 days holiday, and a cycle to work scheme.
- Why this job: Be part of a supportive team that values leadership and personal development.
- Qualifications: No specific qualifications required; just a passion for customer service.
- Other info: Flexible hours available; perfect for students seeking part-time work.
The predicted salary is between 21600 - 37800 £ per year.
We\’re looking to hire a Business Administrator to our team here at Mentor in Halifax. A key appointment in our continued success, this is role that can either be carried out on a part or full time basis.
Since 1983, Mentor Business Systems has built an enviable reputation for designing and distributing innovative, secure and scalable business management systems. Through our market-leading technology, we deliver comprehensive and nimble software solutions that solve problems for field service organisations. As part of the global API Group, we join a family of organisations including Chubb Fire & Security. Leadership, and leadership development are our most powerful strategic advantages and the best way to invest in our people.
SALARY: Upto £27000 dependent on experience
- 25 days holiday
- Free Onsite Parking
- Cycle to Work Scheme
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety of discounts
- Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence
DUTIES:
- Obtain customers\’ names, addresses, and billing information, product numbers, and specifications of items to be purchased.
- Answer basic customer inquiries on product availability, maintenance, and order status.
- Resolve basic customer service or billing complaints.
- Keep records of customer interactions or transactions, including inquiries, complaints, comments, and actions taken.
This job posting appears to be active, with no indication that it is expired or no longer accepting applications.
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Business Support Administrator Huddersfield SMC Customer Service employer: Chubb Deutschland GmbH
Contact Detail:
Chubb Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator Huddersfield SMC Customer Service
✨Tip Number 1
Familiarise yourself with Mentor Business Systems and their products. Understanding their innovative business management systems will help you speak confidently about how you can contribute to their customer service goals.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. Being able to share specific examples of how you've resolved customer inquiries or complaints will make you stand out.
✨Tip Number 3
Connect with current or former employees on LinkedIn. They can provide insights into the company culture and what they value in a Business Support Administrator, which can help you tailor your approach.
✨Tip Number 4
Prepare thoughtful questions to ask during any interviews or discussions. This shows your genuine interest in the role and the company, and it can help you make a memorable impression.
We think you need these skills to ace Business Support Administrator Huddersfield SMC Customer Service
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Business Support Administrator position. Tailor your application to highlight relevant experience and skills that match these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Mentor and how your skills can contribute to their success. Keep it concise and focused.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Business Support Administrator.
How to prepare for a job interview at Chubb Deutschland GmbH
✨Research the Company
Before your interview, take some time to learn about Mentor Business Systems and their products. Understanding their innovative business management systems and how they serve field service organisations will show your genuine interest in the role.
✨Prepare for Customer Service Scenarios
Since the role involves handling customer inquiries and complaints, think of examples from your past experiences where you successfully resolved issues. Be ready to discuss these scenarios during the interview to demonstrate your problem-solving skills.
✨Highlight Your Administrative Skills
Make sure to emphasise your organisational and administrative abilities. Discuss any relevant experience you have with record-keeping, managing customer interactions, or using software solutions that could be beneficial in this role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could include inquiries about the team culture, opportunities for professional development, or how success is measured in the role. It shows you're engaged and serious about the position.
