Business Support Administrator

We\’re looking to hire a Business Administrator to our team here at Mentor in Huddersfield. This key appointment is vital for our continued success and can be carried out on a part-time or full-time basis.

Since 1983, Mentor Business Systems has built an enviable reputation for designing and distributing innovative, secure, and scalable business management systems. Through our market-leading technology, we deliver comprehensive and nimble software solutions that solve problems for field service organisations. As part of the global API Group, we join a family of organisations including Chubb Fire & Security. Leadership and leadership development are our most powerful strategic advantages and the best way to invest in our people.

SALARY: Up to £27,000 dependent on experience

• 25 days holiday
• Free Onsite Parking
• Cycle to Work Scheme
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety of discounts
• Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence

DUTIES:

• Obtain customers\’ names, addresses, billing information, product numbers, and specifications of items to be purchased.
• Answer basic customer inquiries on product availability, maintenance, and order status.
• Resolve basic customer service or billing complaints.
• Keep records of customer interactions or transactions, including inquiries, complaints, comments, and actions taken.

This job posting is active and accepting applications.

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