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For Companies At a Glance
- Tasks: Contact customers to collect outstanding balances and resolve payment issues.
- Company: Join Chubb Fire & Security, a leader in innovative security solutions.
- Benefits: Starting salary of £25,000-£27,000, bonuses, hybrid working, and employee perks.
- Why this job: Be part of a supportive team that values your growth and development.
- Qualifications: Experience is a plus, but a willingness to learn is key.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 25000 - 27000 £ per year.
Looking for an opportunity within a business that offers a genuine ‘people first’ culture? Here at Chubb Fire & Security, we have an opportunity for a Credit Controller to join our ‘Best in Class’ finance shared services team based in Blackburn (BB1 2PR) on a full-time, permanent basis.
About Us, Our Culture & What We Can Offer You
Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things! Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
SALARY: Starting from £25,000 up to £27,000 per annum (Depending on experience)
- Quarterly Bonuses
- Free Onsite Parking
- Cycle to Work Scheme
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety of discounts
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
What You’ll be Doing
As a Credit Controller, the main goal is to contact customers to collect outstanding account balances, work with customers to understand their situation and resolve outstanding payment issues. You will:
- Work to targets for monthly cash collection and quarterly aged debt
- Achieve monthly KPI targets
- Manage internal stakeholders and build strong relationships
- Problem solving and process improvement
- Update customer account information and reconcile accounts
- Prepare overdue debts for legal action
- Receive inbound calls from customers taking full responsibility for actions through to completion
WORKING HOURS: 37.5 hours per week | Monday to Friday | 9-5. For your probationary period (6 months), this will be a fully office-based role; upon successful completion of probation, you will be offered hybrid working (2 days from home).
What We Would Like You To Bring
Simply put, experience is desirable but not necessary, as we offer full training and support. Whatever your background, we are looking for someone who wants to be constantly learning. You will maintain the highest professional standards and accountability. You will be a natural communicator with an ability to build rapport with your colleagues and external customers. You will be solution-focused, striving to understand and resolve potential issues. You will be able to prioritise workloads & multitask effectively. You will be open-minded and willing to learn in a fast-paced and ever-changing environment. You must have solid IT literacy skills – we use multiple systems, both in-house portals and Microsoft systems. You must be highly organised and able to work to deadlines.
If this sounds like you, apply today and send us your application! Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at all levels.
Credit Controller Blackburn Chubb Finance employer: Chubb Deutschland GmbH
Contact Detail:
Chubb Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller Blackburn Chubb Finance
✨Tip Number 1
Network like a pro! Reach out to people in the finance industry, especially those who work at Chubb or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Chubb's culture and values. Show them you’re not just another candidate; you’re someone who aligns with their ‘people first’ approach and is eager to contribute to their team.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to build rapport with customers and colleagues. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Chubb family.
We think you need these skills to ace Credit Controller Blackburn Chubb Finance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight any relevant experience in finance or customer service, and don’t forget to mention your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining Chubb Fire & Security and how you can contribute to our ‘people first’ culture. Be genuine and let your personality come through.
Showcase Your Communication Skills: As a Credit Controller, strong communication is key. In your application, give examples of how you've effectively communicated with customers or colleagues in the past. This will help us see your potential to build relationships!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chubb Deutschland GmbH
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and balances, so brush up on your financial terminology and key performance indicators (KPIs). Familiarise yourself with common metrics used in credit control, as this will show your understanding of the role and impress your interviewers.
✨Showcase Your Communication Skills
Since building rapport with customers is crucial, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved conflicts or built strong relationships, as these stories will highlight your natural communication abilities.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced and how you approached solving them. Chubb values solution-focused individuals, so think of instances where you identified issues and implemented improvements, especially in a fast-paced environment.
✨Research Chubb's Culture
Understanding Chubb's 'people first' culture is key. Look into their values and recent initiatives, and be prepared to discuss how your personal values align with theirs. This shows that you're not just interested in the job, but also in being part of their community.
